خلاصہ

I like to put myself on to 100% level so I can give my bestest. I am looking to put my smart work in an organization where it can be worth able. I am full of energy with clear career goals so I can achieve my goals and targets in a very easy manner.

EXPERIENCE
[ 2013 - 2015]
[HOME TUTOR],
Teach Students.
Counseling.
Tell them how to tackle different kind of situations.

[ 2015]
[INTERNATIONAL CALL CENTER]
Work as a CSR.
Achieve the Sales Target.
Client Handling.

[JULY 2016] – [JUNE 2018]
CSR at Blue Ex.
(Ecommerce Campaigns)i.e (Symbios.pk,Bytes.pk,Bartzmall,Daraz.pk,Metro,Chaseup etc..)
Take all inbound calls, book orders and take complaints.
Make outbound calls, do orders confirmation and do tracking of booked orders.
worked as a delivery/Courier boy as well..
[EMAIL COORDINATOR] [ARAMEX/BLUE-EX COURIER COMPANY]
Dealing with the customers via emails and on calls.
Coordinate with the stations.
Make Reports.

[MAY 2018] – [CURRENTLY WORKING]
[PROJECT COORDINATOR] [LEOPARDS COURIER COMPANY]

Monitor on time performance for all routes through dispatch function in E-Courier. Proactively communicate with drivers not performing to customer requirements. Alert Supervisor of all issues concerns for routes not performing up to standards immediately.
Maintain a daily detailed report .
Proactively follows up on and resolves any internal and customer issues or escalates appropriately.