خلاصہ

I am electrical engineer specialization in telecommunications also have done CISCO professional networking certifications CCNA,CCNP along with engineering. I have knowledge of CISCO Networking (Routing & Switching) ,Cloud Computing/ AWS solution architect.


4+ Year experince in VoIP Networks. Corporate SIP Telephony, Help Desk through emails, Calls, Skype and Live Chat, Broadband and GSM network in UKand US envirenment. 

Willing to work in challenging environment

تجربہ

کمپنی کا لوگو
Senior VoIP(SIP)& Network Engineer
Wavetel Business UK
مارچ ۲۰۱۹ - موجودہ | Lahore, Pakistan

Active team player of B2B/B2C Global team with lead role.
Voice Help Desk operation, rates and routes updating, Cost efficient Call Routing, Standard Tariff and customized override Tariff, Calls Routing as per business nature, CLI and NON CLI Routing, working on Sippy Switch, PortaOne Billing(A well know British Telecom Network) and ASTERISK Based VoIP platform and servers.
Hands on working and help desk operation for ASTERISK based VoIP platform while implementing latest cloud based telephony solutions with latest telephony features.
VoIP and TDM network monitoring and troubleshooting, strong and dedicated attitude to escalate and resolve the issue as per the nature of the issue, analyzing and troubleshooting network using network tool e.g packet tracing through Wireshark/PCAPs, network logs.
Making sure network is operating at latest KPIs and meet committed QoS & SLA’s., 
Technical operation of cloud based platform-IP Telephony/Help Desk & Proactive Network Monitoring.
Handling queries over Skype, call & emails for UK based customers, prompt response and provide on call resolutions to the customer.
Data Network Design & Implementation, dealing with international customers and supplier, UK CMO’s Numbers allocation, Discount Plan/Package Plan, Tariff/Override Tariff as per need and new rates & routes, Geo Location Security 
Number Porting,, Virtual Numbers, define and integration of new customers on Asterisk System and ICC Network(Leading British Network)
Data Networking (Including VLANs, VPN, QoS ), Implementation, Monitoring, Troubleshooting, broadband operations , Knowledge based SIP articles writing.
Allocating new SIMS/Numbers(Date SIM and broadband router)
Working experience on WebRTC product Like HUB, being used for different communications, Microsoft team and its integration with ASTERIK dialers.

کمپنی کا لوگو
VNOC Executive Engineer
Wateen Telecom Pakistan
جنوری ۲۰۱۷ - مارچ ۲۰۱۹ | Lahore, Pakistan


  Effective and cost-efficient routing of voice traffic (National/International calls Routing) over the IP network using VoIP protocols/SIP/S.SIP/H.323via Nextone & Genband / Sonus Platform.
  SIP Telephony, SIP Trunking, SIP Bridging 
  TDM protocols/ISUP protocol work flows & troubleshooting
  Provisioning &interconnecting with different T1, T2, T3 carriers &Country Wireless Operators (CMO’s)/Interconnecting VoIP to SS7 networks.
  IP & TDM Origination/Termination/ Issues escalation of TDM/VoIP.
  Prompt response towards Technical queries over Skype/ Email /GSM, their resolution &HELPDESK for NOC (Network Operations Center).
  Good understating of latest VoIP KPI System parameters & Basic parameters of a VoIP Network (NER/ASR/ACD/CSR) to meet committed QoS & SLA’s.
  Platform & Bandwidth monitoring of the SBCs, Network Backups.
  Network Elements PSX/GSX/NFS/BTS/EMS/BSC/MSC/E1/CIC/Ports

کمپنی کا لوگو
Implementation Engineer
LCC Pakistan (Pvt.) Ltd
مارچ ۲۰۱٦ - فروری ۲۰۱۷ | Lahore, Pakistan


Experience on 2G/GSM architecture, 3G and LTE/4G implementation (HUAWEI/ZTE) MW Links, 
Acceptance & QA/QC with LCC Pakistan 
OSS/BSS/RAN

تعلیم

Corvit College Liberty Lahore
سرٹیفیکیشن, ‎
CCNP Routing & Switching
مکمل
2018
Corvit College Liberty Lahore
سرٹیفیکیشن, ‎
CCNA Routing & Switching
مکمل
2017
Government College University Faisalabad
بیچلرز, بیچلرز ان سائنس, Bachelor of Science in Electrical(Telecom) Engg‎
Telecom and Networking
CGPA 2.9/4
2016

پیشہ ورانہ مہارتیں

متوسط Cisco
متوسط Networking
متوسط Protocols
متوسط SIP Trunk Configuration
متوسط Amazon Aws Command
متوسط Amazon EC2
ماہر Aseptic Technique Knowledge
متوسط CCNA
متوسط Cisco
متوسط Cisco Jabber installation and configuration
متوسط Cisco Meeting App installation and configuration
ماہر Customer Analysis
متوسط Databases
متوسط dialplan creation
ماہر Fluent in English
ماہر FreeSwitch/Fusion PBX
ماہر IntuPBX
متوسط IP phone configuration and installation
ماہر IT Support Responsibilities
متوسط Linux OS Administration
متوسط Managing Cloud Services
ماہر Nextone/Genband & Sonus Platform
متوسط PAT
ماہر PBX
متوسط PKI
متوسط PLC Network
ماہر PortaBilling
ماہر Relations Management
متوسط RTP Proxies
متوسط SIP Proxies
متوسط Support
ماہر Voicemail To Email
متوسط VoIP
متوسط VoIP NAT
متوسط Wireshark 
ماہر الالتزام بخدمة العملاء
ماہر عمليات خدمة العملاء

زبانیں

ماہر اردو
ماہر انگریزی