Achievements
Working in trade delivery business and catering 1080 customers in the DHA store jurisdiction. Major achievement is 27% sale growth along with 8% profitability. Decreased the stocks returns significantly and increased the basket size of customer. Metro own brands sales enhancement with 122% YTD growth.
·         Average monthly target is 72m and managing seven routes with average 10m sales from each route with 27% sales growth.
·         Major achievement is100% growth in profitability with the help of power categories and increased basket size. Currently selling huge range of different products i.e. Nestle UHT complete range, Nestle dry powder complete range, Engro UHT range, Colgate Palmolive complete range (Detergents & Soaps), P&G complete range (Detergents, Soaps, Shampoo, Diapers), Hilal sweet and confectionaries range, Tapal tea range, EBM biscuits, Continental biscuits, Ismail Industries range, Habib Oil and Ghee, Sufi Oil and Ghee, 50kg Sugar and Cadbury chocolates range.
·         Managing fleet of 7 master vehicles with the capacity of 4 ton each and covering 42 areas from time zone 1 to time zone 4.
·         Line per call increased from 7 to 10 with 80% productivity/Buying rate.
·         122% METRO brands sales growth with 12% profitability and 5% sales share.
·          New customer’s development and portfolio cleansing on regular basis.
·         Customer’s complaints and queries handling.
·         Spot checks of order bookers and PJP compliance.
 Smooth relationship with store operations and head office and offer management and delivery execution team. Checking of competitor’s promotion to know their tools and techniques and device strategy to encounter their promotions. Managing the own brand replenishment and displays at customer shops. Analysis of price comparison, communication with buyers and logistics team. Meeting with Field Operations Managers on weekly basis to exchange information about customers and define action plans to satisfy their needs.
Coach and train the team members on existing and new concepts, technology and functionality to pave their way towards the successful achievement of the functional objectives, thus playing a role in the enhancement of the technical skill set of an individual and improving the growth of an individual towards positive attitude. Monitor performance of all team members in order to identify the difference between expected level of productivity and actual productivity. Review and approve all the operational activities of team members.

Key Responsibilities & Measurement

Manage, organize accepting and storing of goods to provide enough space available for the incoming goods and only the appropriate quality and amount of goods can get into the store. Lead, train and supervise the activities of GR employees. Responsible for the stock kept at GR area. Handling, checking filing delivery documents and personally control GR labels daily. Receive the physical merchandise in the dedicated area, determine the actual received quantity correctly and move the goods from GR area to sales floor. Examine and deal with supplier complaints and invoice control queries. Supervise cleaning of the goods acceptance area, make work and the safety requirement. Maintain goods acceptance area in an immaculate state and prevent accident.

Operations Management:

• Department’s performance check on regular bases to ensure smooth operations. In-depth check of departments. Operational processes and procedural checks. Seasonal activities planning check. Security tasks management. Ensure the following on the floor. Food safety, health & safety, fire safety. Product quality: preservation rules. Personnel: staff availability.

Responsible for implementing procedures to keep visible and invisible shrinkage to keep within acceptable levels. Monitoring and maintaining partial and annual inventories.Managing all the administrative tasks in the Goods Management System regarding supplier and article master data maintenance, ordering and stock management and controlling of stock days. SOP compliance. Reports preparation along with store ordering and distribution of rail cards. Metro mail verification, stock corrections and gap check of shelves.