خلاصہ

An energetic self-starter always leading the team from the front and not frightened to take the initiative. Possess the ability to work independently in an environment of change, challenge, multiple deadlines and priorities. I have extensive experience of Business Operational matters and am passionate about supporting individuals and businesses to excel. A high achiever having a successful record of delivery whilst mentoring and training the team to exceed sales targets.

پراجیکٹس

Projects with achievements

تجربہ

کمپنی کا لوگو
HEAD OF SUPPLY CHAIN, PURCHASE, WAREHOUSE, LOGISTICS, INVENTORY AND BI
BACHAA PARTY KARACHI (Chain of Stores for Kids - Apparel, Toys & Accessories)
ستمبر ۲۰۱۷ - موجودہ | Karachi, Pakistan

کمپنی کا لوگو
Sr. Manager / Head of Operations & Administration
Bounce Karachi
جنوری ۲۰۱۷ - فروری ۲۰۱۷ | Karachi, Pakistan

کمپنی کا لوگو
VENDOR MANAGER
DARAZ.PK / ROCKET INTERNET GMBH – E COMMERCE (PAKISTAN)
فروری ۲۰۱۵ - اگست ۲۰۱۵ | Karachi, Pakistan

• As a Vendor Manager (Appliances and Accessories) I was a category advocate providing full analysis of sales methodologies and results evaluation, action planning poor performance, project managing promotional events, whilst providing great attention to detail
• Effectively prioritizing and multi-tasking across business needs in order to maintain category growth
• Market research skills applied to industry, seasonality and business trends/events, and continually monitor competitor/industry developments
• Managed relationships across vendors, suppliers, contractors
• Negotiated and secured marketing funds through effective presentation
• Coordinated cross-functional teams, communicated with internal and external parties, in order to meet and deliver the tight deadlines
• Conducted financial analysis of business opportunities to meet and exceed revenue and profitability targets

کمپنی کا لوگو
COUNTRY TRAINING COORDINATOR
HYPERSTAR / CARREFOUR DOLMEN MALL (MAJID AL FUTTAIM) PAKISTAN
جنوری ۲۰۱۳ - فروری ۲۰۱۵ | Karachi, Pakistan

• Prepare Weekly/Monthly training schedules
• Implemented training passport for the managers. Project of MAF training process.
• Coordinate with HRD and Commercial team to organize internal and external trainings
• Follow training requirements as per the needs based on store audit results
• Following training requirements as per the needs based monthly indicators results
• Prepare training activities on the floor and off the floor
• Implement new training policies to encourage commercial team e.g. Training Passport and Training certificates
• Improve store commercial and services targets with the help of training
• Improve training and scrutinize training material for the advancement and enhance skill of the store team

کمپنی کا لوگو
BUSINESS CYCLE MANAGER
HYPERSTAR / CARREFOUR DOLMEN MALL (MAJID AL FUTTAIM) PAKISTAN
جنوری ۲۰۱۱ - فروری ۲۰۱۵ | Karachi, Pakistan

• Project Manager of NEW store opening
• Managed planning, executing and finalizing works/projects according to strict deadlines and within budget
• As a business cycle manager, in 2014 April results of my store 2nd and country’s ranking was NO. 1 in emerging countries with store audit 85.6% (52 points Dolmen & 54 Fortress)
• Ensured proper product ordering (Food, non-food and Frozen) maintained optimal level of stock at all times
• Reviewing and controlling the business processes through store audits and reported KPI's to the store GM’s and top management in country & Dubai HQ
• Maintained & controlled the company stock and inventory to ensure the right products are in the right place at the right time, based on commercial forecast
• Support quarterly inventory process to the finance and store GM for accuracy assurance and ensure commercial teams submit final report with 5 days after corrections
• Process and follow up on home delivery orders thru CSI (Customer Sales Invoice)
• Control receiving process by implementation of MAF SOP and KPI’s and doing random checks, monthly audits and receiving manager’s daily checklists
• Controlling store security procedures for receiving and after-sales process home deliveries, items in-bound and out-bound
• Provide stock control support on business initiatives, working with commercial managers and HO merchandising team to streamlining processes and reducing item number of days in stock
• Continuous follow-up on reduction of surplus and ageing stocks
• Managing and coaching employees in their day to day tasks as per MAF SOPs and KPI’s, leading full store team toward achievement of key indicators and other business goals
• Provided weekly & monthly reports to support key performance indicators
• One of the core responsibilities was to plan trainings as per indicator’s performance and provide professional training & coaching to the new & senior managers to ensure that they have the capability to deliver in the role.

کمپنی کا لوگو
SENIOR SECTION MANGER FMCG
HYPERSTAR / CARREFOUR DOLMEN MALL (MAJID AL FUTTAIM) PAKISTAN
نومبر ۲۰۱۴ - جنوری ۲۰۱۵ | Karachi, Pakistan

• Execution of the ordering process
• Negotiating promotions for all FMCG
• Met and exceeded the sales targets on a daily, weekly, and monthly basis
• Selling of gondolas to generate the extra revenue through effective promotion techniques deployed
• Managing the visual appearance, cleanliness standards, product expiries, stock returns, and FIFO
• Support to approx. 200 staff inclusive of merchandisers and brand ambassadors
• Responsible for warehouse, inventory, stock holding reduction from months to a few weeks
• Clear ageing stock through supplier returns, promotional activities or price mark downs
• Staff training, providing feedback as part of training needs and analysis, and supporting their growth
• Follow key indicators (zero stock, line modification, labeling survey, promo out of stock, purge & exceptional, supplier service level)
• Achieved 1st ranking position in KPI results and standards management
• Conducted regular competitor analysis, presenting findings and recommendations to Senior Management
• Follow up on daily deliveries including promotion items with receiving team and supplier coordination

کمپنی کا لوگو
OPERATION ASSISTANT (reporting to General Manager)
GAP INC. (LONDON, UK)
اگست ۲۰۰۵ - نومبر ۲۰۰۸ | Central, United Kingdom

• Provide a supporting role to the General Manager through stock control, logistics support, store procurement, and to ensure sure employees follow/understand the company standard operating procedures
• Organizing employee work schedule
• Completing all store administration tasks
• Employee supervision and on the job training
• Worked closely with other departments such as Visual Merchandise, Loss Prevention, Supply Chain, Finance and Payroll
• Calculate store targets, both short and long term and create financial plans accordingly
• Keeping good knowledge of high street fashion or competitive brands

کمپنی کا لوگو
COORDINATOR INFORMATION TECHNOLOGY
McDONALD’S RESTAURANTS (PAKISTAN)
اپریل ۱۹۹۹ - اگست ۲۰۰۵ | Karachi, Pakistan

The core responsibilities as a Coordinator Information Technology were involve Business Domain Analysis, Requirements Gathering, and Analysis, Design & Development all geared up towards a customized ERP solution for the SIZA Foods (Pvt.) Ltd. most important projects that I have been involved in are as follows,

Procurement and Logistics:
▪ IT procurement logistic support on behalf of McDonald’s Pakistan responsible for dealing with all leading IT procurement companies e.g. Par Technology Corporation (Industry leading Point-of-Sale management systems for the restaurants, hospitality and retail industry), Microsoft, IBM, Cyber.Net, Symantec, Synergy computers, Cyber Rapid Integrated Software Solutions (Pvt.) Limited.


Project Management:
Team lead for deployment and development of projects across the company e.g.
SMS (Store Management System)
▪ Project manager of McDonald’s Delivery System for restaurants and Call center
▪ Sun Accounting System for Finance department of SIZA Foods (Pvt.) Ltd.
▪ Integrated Information System for the Local Marketing Division
▪ Implementing Inventory Management System for the warehouse
▪ Support Request Monitoring System for restaurants
▪ Project Deployed of McDonald’s Hot-Spot “Wi-Fi Internet” in most McDonald’s restaurants.

تعلیم

University of Karachi
بیچلرز, بیچلرز ان کامرس, ‎
Accounting & Finance
درجہ B+
2002

پیشہ ورانہ مہارتیں

ابتدائی Handling Assignments
ماہر Production Quality Monitoring
ماہر RESTful APIs
ابتدائی Social Studies Subject Command
ماہر مبيعات المشاركة

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