خلاصہ

I am equipped with 10 years of professional exposure consisting in sales, marketing, and customer support. I worked for different industries like tourism, facility management, and automotive sales. Started my career with an automobile company in Africa, and then moving to UAE became an opportunity for me to work among elite professionals and learn from their experiences. Hence, It turns me into a smart, confident, solution determinant in various aspects of business like establishing objectives, dealing with critical clients, convincing indecisive customers, job analysis, and more.


 

تجربہ

کمپنی کا لوگو
Senior Business Development Executive
FAREENA CORPORATION JAPAN
فروری ۲۰۱۷ - مئی ۲۰۲۲ | Karachi, Pakistan


Conduct a marketing audit every quarter a month
Establish objectives and action plans for each market segment
Synergize business by strategic alliance and common interest
Customer-centric presentation sales call to dealers and individuals
General interaction with existing clients for rapport building

کمپنی کا لوگو
Team Leader - Customer Services M+
EMRILL SERVICES LLC
ستمبر ۲۰۱۲ - جون ۲۰۱٦ | Dubai, United Arab Emirates


Contact customer’s to provide information about products, accounts, and services
Inquire customers to obtain information about jobs and provide available services
Dispatch job to appropriate technical associates to address it
Deliver customer complaints and special orders via E-mails and Calls to the respective sites
Updating information to the customer regarding a change of job and its price
Search and correct an omission in the customer database
Adjusting complaints relevant to services and rendered bill
Raise complaints of service or product failure to technical supervisor on site
Communicate solutions, successes, and opportunities with undersign

کمپنی کا لوگو
Sales Executive
AUTOCRAFT JAPAN LTD
فروری ۲۰۱۰ - جولائی ۲۰۱۲ | Bujumbura, Burundi


Import Japanese vehicles by observing domestic requirements
Assist Sales Manager in Vehicles Import, Inventory control & Sales
Generate a report to bid on customer\'s requested vehicles
Assist walk-in customers with local staff for sales
Digital marketing for lead generation

تعلیم

COTHM (College of Tourism & Hotel Management )
ڈپلوما, Post Graduate Diploma In Hospitality Management AH&LEI-USA‎
Managing Food & Beverage Operations, Managing Front Office Operations
مکمل
2019
University of Karachi
بیچلرز, بیچلرز ان کامرس, Bachelor of Commerce‎
Accounting, Business Economics, Business law
درجہ B
2010

پیشہ ورانہ مہارتیں

ماہر Facebook Advertising
ماہر B2B Sales
ماہر B2C
ماہر Branch Support.
ماہر Branding Ideas
ماہر Building Customer
ماہر Business Development Strategies
ماہر Call Controls
ماہر Can Achieve Sales Target
ماہر Client Derailing
ماہر Cold Calling
ماہر Computer Literate
ماہر Content Creator
ماہر Craft Command
ماہر CRM Command
ماہر Curriculum Researching
ماہر Customer Services Oprations
ماہر Customer Support
ماہر Database Management 
ماہر Eager To Learn New Things
ماہر Email Handling
ماہر Entrepreneur, Strategist, Team Leader
ماہر Evaluating Risk
ماہر Excellent Communication
ماہر Excellent communication in English. Customer
ماہر Excellent persuasive and selling skills
ماہر Experiences Agent
ماہر Export Management
ماہر Fincane Reporting
ماہر Fluency in Bengali
ماہر Fluent English Speaking
ماہر Fluent in English
ماہر Fluent In Writing English
ماہر Food Labeling
ماہر Google Analytics
ماہر h Operations Management
ابتدائی Human Resource Planning
ماہر Inboud Calls
ماہر Inspection Implementation
ماہر International Sales
ماہر IT Industry Knowledge
ماہر Key Account Management
ماہر Live Chat Support
ماہر Marketing Management
ماہر Marketing Skill
ماہر Negotiation Skills
متوسط Outbound Calls
ماہر Process Operations Handling
ماہر Production Quality Monitoring
ماہر Purchase Management

زبانیں

ماہر اردو
ماہر انگریزی