•Conduct surveys on customer response and behavior to improve strategies further.
•Create reports on product performance.
•Communicating with clients or employers about the project.
•Collaborating with clients or employers' finance teams and other team members on budgeting and allocating funds. 

I have to work as a Marketing Services Officer & I have to Facilitate to management, Marketing & field force team.

 Handling all of the Sales and revenue activities of the company.  Meet with customers to discuss foreign and domestic travels and tour packages.  Calculated travel and accommodation costs within customer budget and provided travel brochures and destinations with points of interest relevant to customer needs.  Maintain regular communication with customer prior to departure to provide updated travel information including delayed departures and earlier flight availability GDS on RED SABRE & Galileo.

 Prepare multiple fare quotations using GDS for varied travel needs consistently and per customer requirement. .
 Process the flight ticket, insurance, accommodation/hotel, visas and other travel related service requests and cater to related customer queries on emails or telephone
 Competency with all ticketing processes including exchanges, refunds, issue/re-issue, International Itineraries and rate structures etc
 Preparing Hajj Season’s
Collaborate with management and other representatives on receivables and delivery schedules. Educating and answering queries of diverse clientele during hajj operations.

 Preparing Flight plans and arrange the landing permits,slots ,crew flight documents
Coordinates with the ground handling agents the flight ETA, load priority, fueling requirements and Coordinate crew lodging and catering requests for BT operations
Ensure the Ramp agents follow all safety standards and procedures, according to Civil Aviation safety rules and regulations
Load distribution to maintain the weight and balance of the designated Aircraft's
Directly oversee aircraft ground servicing and aircraft load/unload for a timely departure of all BT and Charter flights operating through Pakistan.

 Worked as Traffic Assistant / Load controller / Ground Dispatcher Responsible for monitoring and the expedition of all types of aircraft for different customers, liaise closely with all group sections
 Responsible for issuing loading instructions and accurate compilation of Load Sheet / Trim sheet in accordance with all applicable safety rules and airline regulations for passenger aircraft.
Ensure the post flight operations messages are dispatched on time.
 Compilation of estimated zero fuel weight and trial trim conditions
 Well – versed with procedures concerning safe handling and stowage of dangerous goods, Live Animals (AVI) and other special loads including dangerous goods.