خلاصہ

Mob: +92320-6688429
Hello ,this is Farrukh ,recently moved back to Pakistan (Lahore ) from UK . I have MORE than 8 YEARS well and profound experience in Hotel and Restaurant General Management and HR Department ,have enormous experience in Customer services as well in UK.Full UK employment history will be presented at interview stage.I have great background in well known international food franchises like Subway, Muffin Break and in Nando's Peri Peri and now working as a CCTV security Officer in Coca Cola Company . I have great confidence to give you my 100 percent to make your business flourish .I'm fluent in both English as well as in Urdu.
Other "Major Skills " that always help me in my practical life.
2 Years Customer Escalation Management
5+ Years Customer Service Certification (CBP)
2 Years Diploma in Hardware Assembling & Software Installation (2 years)
2 Years Diploma in Internet+ E-mail, & Networking Essentials (2 years)
1 Year Diploma in MS-Office
1 Year Diploma in Windows 2000
5+ Years Hiring And Team Building
5+ Years Leadership qualities
5+ Years Leading Diverse Teams
5+ Years Managing Large Teams - 20+ People
1 Year MS Desktop Customer service

Hope I will have a great career in Pakistan as well.

تجربہ

کمپنی کا لوگو
General Manager
Subway International
مارچ ۲۰۱۵ - مئی ۲۰۱٦ | Northamptonshire, United Kingdom

Managing Opetations, Creating Rotta , Customer services, Operating Tills, Front of House, Back of House, Food handling, Managing ...

کمپنی کا لوگو
General Manager
Pizza Hut Swansea - S
مارچ ۲۰۰۸ - جون ۲۰۱۱ | Leeds, United Kingdom

کمپنی کا لوگو
General Manager
Pepe\'s Piri Piri Restaurant
جون ۲۰۲۴ - جون ۲۰۲۴ | Northamptonshire, United Kingdom

Customer services, Operating Tills, Front of House, Back of House, Food handling, Managing Things, Sales

کمپنی کا لوگو
General Manager
Café Muffin Break Northampton - Northampton
مئی ۲۰۱۲ - جون ۲۰۲۴ | Northamptonshire, United Kingdom

تعلیم

Oxford College of Further Education
ڈپلوما, P G Diploma in Business Administration‎
Business Administration
مکمل
2008
University of Central Punjab (UCP)
بیچلرز, بیچلرز ان آرٹس, Bachelors‎
Business Administration
درجہ B
2006

پیشہ ورانہ مہارتیں

ماہر Complaint Management
متوسط Customer Escalation Management
ماہر Customer Service Certification (CBP) 
متوسط Diploma in Windows2000 (1 year)
متوسط Handling Assignments
ماہر Hiring Team Building
ماہر Leading Diverse Teams
ماہر Managing Large Teams =
متوسط MS Desktop Customer Service
ماہر RESTful APIs
ماہر رعاية العميل

زبانیں

متوسط ہندی
ماہر پنجابی
ماہر اردو
ماہر انگریزی

Farrukh آپکے جاننے والے

Muhammad Ahmad
Pakistan Agricultural Storage & Services Corporation (PASSCO)