I have experience in Customer Support campaigns for International clients in the UK, UAE, USA & Canada which includes Call Support (Inbound & Outbound), Email Support, Live Chat and some Medical Transcriptions exprience as well.
This position requires to maintain current clientle while also generate new leads for the telecom sector within USA precisely for At&t DirecTV.
Used to provide Customer Support for numerous clients in USA and Canada by making Outbound calls and receiving Inbound Calls furthermore providing email support along with Live Chat Support as well. Multitasking at a good pace.
I have worked in Mindbridge BPO as a Customer Support Agent both on E-mail Support and Live Operations for the project of Uber Eats.In which we have to deal with customers from all over Europe and Middle East.Which is why I'm more of a multitasking person I can handle a phone call as well type at rapid pace.And most importantly punctual t work.
This job was related to transcriptions in which strong command of the English language is required plus sharp listening and typing skills are required.