خلاصہ

I have experience in Customer Support campaigns for International clients in the UK, UAE, USA & Canada which includes Call Support (Inbound & Outbound), Email Support, Live Chat and some Medical Transcriptions exprience as well.

تجربہ

کمپنی کا لوگو
Sales Executive
Inbound Inc Communication
دسمبر ۲۰۲۰ - اپریل ۲۰۲۱ | Lahore, Pakistan

This position requires to maintain current clientle while also generate new leads for the telecom sector within USA precisely for At&t DirecTV.

کمپنی کا لوگو
Customer Support Agent
Digitech Outsourcing Solution PVT LTD
مارچ ۲۰۲۰ - اکتوبر ۲۰۲۰ | Lahore, Pakistan

Used to provide Customer Support for numerous clients in USA and Canada by making Outbound calls and receiving Inbound Calls furthermore providing email support along with Live Chat Support as well. Multitasking at a good pace.

کمپنی کا لوگو
Customer Support Agent
Mindebridge Private Limited
اگست ۲۰۱۹ - جنوری ۲۰۲۰ | Lahore, Pakistan

I have worked in Mindbridge BPO as a Customer Support Agent both on E-mail Support and Live Operations for the project of Uber Eats.In which we have to deal with customers from all over Europe and Middle East.Which is why I'm more of a multitasking person I can handle a phone call as well type at rapid pace.And most importantly punctual t work.

کمپنی کا لوگو
Medical Transcriber(MT)
GMT
اپریل ۲۰۱۷ - مئی ۲۰۱۸ | Lahore, Pakistan

This job was related to transcriptions in which strong command of the English language is required plus sharp listening and typing skills are required.

تعلیم

College of Tourism and Hotel Management Lahore(Cothm)
ڈپلوما, Professional Diploma In Hospitality & Tourism (Level-6) CTH UK Approved‎
Marketing, Hospitality
مکمل
2022
Superior University Lahore
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, ICS‎
Computer Sciences and Statistics
درجہ C
2019
St Peters High School
میٹرک / او لیول, سائنس, matric‎
Sciences English Medium
فی صد 68%
2016

پیشہ ورانہ مہارتیں

متوسط Analytical Skills
ابتدائی Audio Typing
ابتدائی Binding Knowledge
متوسط Communication Skills Listening
متوسط Global Business Development
ماہر Oral Communication Skills
ماہر Record Keeping

زبانیں

ماہر انگریزی