● Ensure network connectivity throughout a company's LAN/WAN infrastructure
● Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
● Install and support LANs, WANs, network segments, Internet, and intranet
● Install and maintain network hardware and software.
● Configuration of Network switches, WIFI controller and Access Points.
● Configuration and management of Firewalls (FortiGate and TMG PFsense)
● Administer servers, desktop computers, printers, routers, firewalls, software deployment,
● Capable to respond on queries.
● Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
● Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients.
● Excellent listening and questioning skills, combined with the ability to interact
confidently with clients to establish what the problem is and explain the solution.
● Knowledge of TCP/IP, DNS, DHCP administration.
● Ability to configure and administer Web Servers (XAMP, Apache, IIS)