I'm a self-driven supply chain professional having diverse experience of working with reputed national and multinational organizations. Highly focused with comprehensive understanding of supply Chain/logistics planning and operations. Have a proven track record of accomplishments leading various supply chain, process improvement, cost optimization projects and cross functional teams to achieve the goals and objectives in an effective and efficient manner.
Known as a problem solver with a strong hold on practical knowledge, project management, business analytics and cost saving acumen. Committed to identifying and implementing continuous improvements in the supply chain.
Expertise
Supply Chain, International Logistics, 3PL, Import, Export, Shipping Freight, Data Analysis, Information Technology, Project Management, Process Continuous Improvement, Key Account Management, Network Optimization, Client Presentation, KPIs, KPI Dashboards, Power BI
• Handling the end to end customer service and insuring the smooth delivery of shipments till the customer plant
• Outbound logistics planning and operations of packaging material from Pakistan and other origins in GMEA cluster
• Insuring compliance and successfully meeting the assigned KPI targets with accuracy
• Skillfully maintained and increased customer satisfaction by focusing on operational efficiency• Managed vendor requirements, maintained KPI\'s and build a strong customer relationship• Coordinated with international & regional teams to monitor day-to-day operations• Identified opportunities for streamlining activities in cost effective ways to ensure continuousimprovement of services and processes• Maintained a proper documentation of Adidas shipments from Pakistan• Successfully met required targets
• Worked with Pakistan and Dubai Customer Services Office (6 Countries)• Main KPI was to keep the country on the top in weekly (Customer Services office Dashboard)• Monitoring of all the finance KPI’s• Monitoring of operational KPI\'s• Performance of Controls• Management reporting to country level on weekly basis
• Assisting in course work (Lab work).
• Conducting tutorials and marking assignments, Quizzes.
• Making sure the progress of each student in the class.
• Lead the team of 20 people for Customer Confidence Index and Business Confidence Index.
• Conducted telephonic interviews selected from sample of people across Pakistan.
• Surveys on the current inflation levels, buying trends, Government performance, and future expectations.
• Compiling the data and sending it to calculate the Consumer Confidence Index.
• Lead a team of 15 people at 9 dealerships in Lahore.
• 15-days complete activation and audit drive.
• Conducted exploratory research of Toyota Corolla 2015-2018 at Toyota Walton Motors.
• Research driven analysis was drawn to evaluate the degree of Customer satisfaction by IMC.
• Microsoft Office and collaborative tools upgradation.
• I was part of GSK one device project.
• Tested four applications.