Enter Description

Understanding of Ethernet, TCP/IP routing, and configuration.
Installing new hardware (servers, printers, computer workstations, etc.)
Overseeing security of all systems, especially the internet, & installing
Antivirus protection
Fixing network faults, network maintenance, setting up user accounts,
Permissions & passwords
Networking and providing support for Windows issues.
Configuration and testing of any new hardware and software.
Travelling to client sites to help with installs, deployment, and
Troubleshooting.
Management of the daily data backup and retrieval scheme.
Installing and operating Windows desktop and server operating systems.
TCP/IP networking and hardware maintenance and repair.
Installation of all OS, Device Drivers, Softwares Troubleshoots, CCTV
camera, sensors, printers,
Resolve operating system failures perform data migration, network
connectivity issues.
Microsoft Office and Outlook support.
Responsible for providing help, support and assistance in initial
installation of the system, setup and maintenance of the user account,
data recovery, etc.
Setup and manage the LAN / WAN Network, cabling and wiring
infrastructure.
Comprehensive maintenance coverage for all hardware equipment at
the Sites Desktop, Printer, Switch, Remote troubleshooting and
technical support,
Configuring Microsoft outlook for user and troubleshooting Mail Problem.
Networking - Connecting switches / routers, Access points and
providing support to network team while configuration. Remote support
using Remote Desktop,
Assembling, Troubleshooting and Maintaining of PCs.
Coordinate with vendors and with company personnel in order to
facilitate purchases.
Provide Support in Resolving Networks Problem and troubleshooting
of LAN Connectivity issues.

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System Support Engineer responsible to monitor and maintain the computer systems and networks of the organization. It will install and configure computer systems, diagnose hardware/software faults and solve technical problems, either over the mail, phone or face-to face.

Selected Accomplishments:

〓 Install and configure computer systems, printers;
〓 troubleshoot system and network problems and diagnose and solve hardware/software faults;
〓 server monitoring and health checking HP DL 380, 580, 2950 and HP Z800;
〓 Fort i Gate 90D series Firewall + Router to monitoring;
〓 set up and configures desktop computers, peripherals and accounts assigning security level;
〓 Website content updating;
〓 set up new user mail accounts;
〓 configure user rights for various applications;
〓 replace parts as required;
〓 provide support, including procedural, documentation;
〓 provide technical assistance to office staff as needed;
〓 respond within agreed time limited to call-outs;
〓 Scheduling restore SQL server backup;
〓 CCTV Management local and network

Monitoring, Maintenance and troubleshooting of software and hardware at computer laboratories,

Selected Accomplishments:

〓 Maintain the Computer Lab 1 & Lab 2;
〓 Maintain the Software and Hardware;
〓 Backup and Restore Files;
〓 Information system support and security;
〓 Network and server support;
〓 Cloud Based File System Update and Maintenance;
〓 ICT guidance to Technical and Non-Technical Staff Members;
〓 Conducting seminars & workshop for Staff Members.