خلاصہ

Experienced HR Professional carrying more than 9 years of experience. Trainer, Content Writer, Manages all Learning Programs Bank-wide, Employee Engagement Activities. Internal & External Audit reporting and Compliance.

پراجیکٹس

Training Project On HRD
Research Article On Customers Relationship Management

تجربہ

کمپنی کا لوگو
Manager Ex House Trainings & Billing - HR
MCB Islamic Bank
اگست ۲۰۲۴ - موجودہ | Lahore, Pakistan

• Preparing training plans for bank-wide trainings considering TNA and Mandatory regulatory requirements. Arranging Employee Engagement Activities for staff e.g. Team Building, Sports Gala.• Preparing quarterly reports for HRRC, Sharia’h Board Meetings and MANCOM.• SBP reporting’s, internal & external Audit reporting’s preparing annexures (Sharia’h Capacity Building) reporting for SBP Inspection.• Coordination and dealing with vendors for arranging different bank events.• Ensuring L & D must complete their KPI’s and its reporting. • Arranging Ex House Trainings for staff from different external vendor e.g. NIBAF, LUMS etc.• Preparing Trainings Impact Analysis. Preparing training content with collaboration of stakeholders.• Managing LMS Online learning platform of the bank.• Arranging approvals of trainings conducted and preparing IOM’s for payments to vendors.• L&D budgeting and its financials management by ensuing L&D budget utilization in true manners.

کمپنی کا لوگو
HR Specialist Learning & Developement
Mcb Islamic Bank
جنوری ۲۰۱۸ - اگست ۲۰۲۴ | Lahore, Pakistan

Managing and organizing trainings, developing plans, JD's and budgeting

Preparing training Plans for bank-wide trainings considering TNA and Mandatory regulatory
requirements.
 Organizing training events to train staff on different trainings as per regulatory requirements
SBP considering allocated training budget.
 Organizing training events that includes trainer’s availability, venue availability, nominations
confirmation, managing training requirement as per training design (Stationary, handouts
multimedia & refreshment etc.)
 Data compiling after trainings conducted, attendance sheets feedback forms etc.
 Calculation of Return on Training Investment report (ROTI).
 Preparing quarterly reports for HR&RC and MANCOM.
 Assisting Department Head L & D in reporting data to RCSA, Internal and External Audit.
 Assisting Department Head L & D in designing different training courses.
 Inviting staff bank wide for online trainings and Managing Online training system, preparing
online training reports, Data Analysis, Dashboard Reporting.
 Development of different group wise training reports as per the requirements of the line
manager (group heads reporting & KPI’s of L & D).
 Preparing training contents, preparing annexures (Sharia’h Capacity Building) reporting for SBP
Inspection.
 Coordination and dealing with outsid

کمپنی کا لوگو
Teacher
HOME TUITION
مارچ ۲۰۱۳ - جنوری ۲۰۲۲ | Lahore, Pakistan

I am teaching at part time as a home tutor to different classes o level 1 to 10 I com ICS b.com BA M.com

کمپنی کا لوگو
Clients Contact Executive
Systems Ltd
فروری ۲۰۱۵ - نومبر ۲۰۱۷ | Lahore, Pakistan

At Systems limited PVT ltd as BPO operator as relationship officer continued and my job description is.
Making Calls to get Payoff statement from different US Banks and then put relevant information into ResWare.
Making Call to put freeze on the HELOC account and then put relevant information into ResWare.
Renewal of Insurances policy over the phone and then put relevant information into ResWare.
Assignment of task to my team members.
Preparing daily production reports.
Preparing monthly scores.
Provide Training to new comers
Document recording follow ups via online & Call at different counties of different states.
Also working on recording portal Online Searching to get the information and maintain confidentiality regarding the information obtained.
Working ability on Making Daily production reports, Task assignments to my team members.
Can prepare presentations and also can present it.
I am currently working on At Close, ResWare and Visi Recording portal and also have ability to work on Outlook to communicate with our processors, management.

کمپنی کا لوگو
Sales Manager
Khalid Group Of Petroleum
نومبر ۲۰۱۴ - فروری ۲۰۱۵ | Lahore, Pakistan

Managing sales, Out door campaigns, sales orders, Target customers, Team leadership. Clients relationship. Presentations to senior manager

تعلیم

Superior University Lahore
ایم فل, MBA 1.5‎
Accounting & Finance
مکمل
2017
University of the Punjab
ماسٹرز, , B.Com (Hon's)‎
Marketing and Financial Management
فی صد 72%
2015

پیشہ ورانہ مہارتیں

ماہر Admin Task Planning
ماہر Analytical Skills
ابتدائی ATL COM
متوسط Digital Learning
ماہر Handling Assignments
ماہر HR Policy Formulation
ماہر Lab Knowldge
ماہر Micorost Excel
ماہر Micorost Word
ماہر MS PowerPoint
متوسط Oracle
ماہر Patients Calling
ابتدائی Peachtree Command
متوسط Prima Vera
ماہر ResWare
ماہر Social Studies Subject Command
متوسط SPSS
ماہر Time Management Skills
ماہر Training Development

زبانیں

ماہر پنجابی
ماہر پشتو
ماہر اردو
ماہر انگریزی