• Develop trust relationships with major clients• Acquire a thorough understanding of key customer needs and requirements• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives• Ensure correct product and services are delivered to the customer in timely manner• Serve as a key link between Customer and Internal teams• Resolve any complaints and issues raised by customer and deal with complaints to maintain trust• Prepare regular reports of progress and forecast to internal and external stakeholders using key account metrics• Help in streamlining procedures and processes related to JIRA• Support in any activity that may be assigned

Streamline and administer operational and strategic tasks for business streams, from inception through various life cycles. Efficiently supervise visibility of cost/budgets allocated and achieve targets for a program/portfolio. Understand various business drivers to protect and grow product margins and profitability and drive high performance. Establish and retain excellent relationship with internal and external stakeholders’ to promote growth of various products.
Key Accomplishments:
• Communicated complex issues and gained consensus through various levels of organizations to fulfill needs by hosting and attending a number of meetings and developing stakeholder's consensus.
• Facilitated project team in identifying and sharing and external best practices and gathering requirements from internal stakeholders to ensure efficient rollout.
• Created and maintained records for essential documentation of projects, risk registers to enable availability of comprehensive information for the management in optimizing formats for decision-making.
• With a focus towards continuous improvement to thrive in fast-paced business environment; improved project reporting tools by working automation and implementing requirements for the end users.
• Co-ordinate and supervise the efficient completion of all assigned projects. Gather system requirements through focused groups and stakeholder analysis.
• Designed a product deployment process and KPIs for product delivery of deployment teams. Led a team of 300 employees and 15 functional teams across 4 Continents while establishing a resource planning & allocation system.

• Develop trust relationships with major clients• Acquire a thorough understanding of key customer needs and requirements• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives• Ensure correct product and services are delivered to the customer in timely manner• Serve as a key link between Customer and Internal teams• Resolve any complaints and issues raised by customer and deal with complaints to maintain trust• Prepare regular reports of progress and forecast to internal and external stakeholders using key account metrics• Help in streamlining procedures and processes related to JIRA• Support in any activity that may be assigned

• Managing a team of engineers to plan and deliver a fast paced product in a fragile travel industry• Collaborating with Product Designers to deliver a UI/UX to incorporate Property Listing from more than 7 Integrations Partners, with a +300K inventory count• Setting up Management Practices, to enable the Engineering Team to deliver a product at par with the leading Brands in the industry• Leading Engineers working from remote locations and multiple time-zones, under AGILE practices• Implemented performance evaluation practices, based on defined KPIs and metrics to meet the business objects

Translated business requirements into feature groups and user stories to identify candidates’ stories; respond to questions and estimate high-level business requirements. Shoulder the responsibility for acquiring project details, creating project estimates and deliverable milestones, and documenting project progress. Delivered excellent support to the sales team in identifying potential leads and preparing project estimates and proposals.
Key Accomplishments:
• Assisting in Product development and driving its marketing strategies.
• Played a major role in the success of the business in gathering system requirements through focused groups and stakeholder analysis to administer in-house/off-site corporate presentations.
• Served as a business analyst, and supervised a Health Insurance Portal to deliver hospitals with a single interface and validate, verify, and service insurance cover from multiple health insurance providers.
• Involved in preparing requirement specifications, design specification and reviewing the test case documents.
• Efficiently performed gap analysis and gathered requirements to document existing business process and enhancement requests for the new business system.

Held accountable for business analysis, proposal writing, moderating meetings, and focus groups with clients for requirement analysis process. Efficiently supervised daily marketing activities, including exhibitions, seminar, workshops, and student consultancy for SAP training academy. Documented competitor analysis on bi-monthly basis and maintained logs and reports for competitor price variations.
Key Accomplishments:
• Functioned in collaboration with SAP B1 project to develop blue prints for as –Is for instigating SAP B1.
• Operated as SAP as a functional consultant and collected information and reading from SAP ERP system to design ERP system to grasp SAP architecture and its implementation model.

• Utilized ASP.Net, and C# to develop ERP and upgrade desktop-based ERP into a web-based solution.
• Responsible for conducting, stakeholder analysis, production management, and optimization of concrete slabs, prefabricated concrete roofs, pavers, Ts double Ts, and floor design patterns and costing.
• Cooperated with several SAP R3 project initiation phase, blueprinting, and ROI to implement SAP Suit.