I am a results-oriented manager with over five years’ experience leading various projects from planning to successful completion.
I am a technically-minded professional with track record of executing large-scale programs/projects from concept to completion, ensuring on-time and on-budget delivery of enhanced business capabilities to exceed expectations. Consistent record of developing project schedules, estimating costs, monitoring work progress, and strategizing project requirements. Proven success following, revising, and regulating programs and projects performance while giving visibility to stakeholders. Solid history of formulating and implementing innovative ideas and techniques to ensure attainment of KPIs and continued progress. Adept at leading, developing, motivating, and managing a high performing team to meet strategic goals and business objectives, while staying within budget. In-depth knowledge of user story formalization for structuring data.
My key skills include Systems, Processes, & Special Projects Management • Data/Business Analysis• Operations Management • Team Leadership & Training • Agile Methodologies • Relationship Management • Sales Planning & Analysis • Cost Reduction • Vendor Management • Product/Services Launch • PMO Coordination • Network Planning • Procurement Management • User Acceptance Testing • Supply Chain Management • SAP Implementation • Customer Value Management • Electronics Integration • NGN Telecommunication
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
Continuous improvement: Continuously evaluate the effectiveness of the ERP system and identify opportunities for improvement. Implement changes and enhancements as needed to optimize the system's performance and ensure it continues to meet the organization's evolving needs.
Data management: Develop data management processes, policies, and procedures to ensure the accuracy, security, and integrity of the data within the ERP system.
Integration management: Manage the integration of the ERP system with other business systems, such as financial or CRM systems, to ensure smooth data flow and efficient business processes
Promoting effective communication and teamwork between stakeholders, crew, and sellers is crucial to achieving a successful ERP implementation.
Project closure: Plan and execute the project closure process, including documentation, archiving, and retrospective analysis, to ensure that the project's knowledge is captured and available for future use.
Empower end-users: Empower end-users to take ownership of the ERP system by involving them in the implementation process, soliciting their feedback, and providing them with the necessary resources and support to utilize the system effectively.
Continuous learning: Stay up-to-date with emerging trends, technologies, and best practices in ERP implementation and management to ensure ongoing improvement and effectiveness of the ERP system.
Responsibilities included managing relationships with clients and stakeholders, ensuring that all incoming and outgoing project documentation is overseen, optimizing and improving processes and the overall approach where necessary to achieve project goals, also responsible for assessing and evaluating project progress to communicate projection of deliverables to relevant stakeholders, managing project progress through DevOps and other tools, analyzing & preparing project reports that provide in-depth insight into the project status, potential issues and achievements.
Managed projects of mobile and web based applications for the potential clients
Render keen eye for details to administer material and logistics SAP activities and allocate regional budget for projects/programs as per the estimates. Redesign performance tracking process and project performance system, establish OKRs, and conduct evaluations to map the performance of individuals. Build synergies with the management, stakeholders, and project team members to track, examine, and regulate programs/projects progress and performance. Actively participate in the development and supervision of processes improvements for activities and functions related to the delivery of scope as per the quality and standards. Hold full accountability for examining low-level designs with business and cross-functional teams to sales plans.
Key Accomplishments
Achieved bottom line results by retaining program/projects aligned to business objectives, removing obstacles, and resolving issues outside bounds of the project team’s decision authority.
Enhanced project performance as well as met customer needs by activities of the projects in liaison with executives and business managers of the exchanges for advancing objectives.
Guaranteed the user acceptability of operation teams for the smooth functioning of process and information systems while directing UAT and intensive training.
Led the development and execution of programs/projects to assure footprint expansion in the South Region.
Created and recorded project status at different forums while working with internal/external stakeholders. Developed and strengthened long term working relations with operational leaders and vendors to oversee activities. Functioned in close collaboration with technology, marketing, sales, and customer services teams and other stakeholders to prearrange product testing. Facilitated business teams in attaining sales and services KPIs.
Key Accomplishments
Gathered and examined data to understand and translate business priorities into project plans.
Efficiently performed and improved deep dives into field data, structure, and processes by apprehending and developing new ideas into new projects.
Prioritized, examined, and evaluated outcomes and reports on KPIs and SLAs by using key data.
Administered field teams to retain the service and sales KPIs. Supervised and maintained outside plant while executing preventive and corrective plans. Examined and upheld ARPU and revenue net figures. Reduced complaints by delivering high valued customers services.
KEY ACCOMPLISHMENTS
Raised customer base and upgradation of customers over higher packages as per their needs.
Guaranteed customer satisfaction by conducting competitor analysis and evaluation of customer requirement.
Attained quality of service and installation from OSP to customer premises by sustaining E2E connectivity parameters as per the standards
Assured proper workforce mapping on respective network elements for attentive actions against faults
Built synergies with Regional General Manager and coordination team to develop everyday reports for assessing progress of the field teams. Helped teams in the data sanitization by gathering information from fields and unification of variables to oversee operations. Applied oracle BI publisher, SIEBLE CRM, MAXIMO, and others tools to offer real time support to field teams.
Key Accomplishments
Successfully gathered and organized field data, such as network elements status, gis coordinates, customer forecasts, rehabilitation areas, and dry areas for projects
Interacted with the Instrumentation Team and presented report to the senior engineer instrumentation. Conducted survey regarding the purification process in the PLC design and field.
Key Accomplishments
Examined the types of installed instruments while coordinating with the maintenance team.
Attained desired result by acquiring knowledge of PLC design with teams engaged in provisioning of new boiler energizing phase and its design