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خلاصہ
Energetic and optimistic customer service representative with over 3.5 years of professional experience assisting customers in solving complex issues.
تجربہ
customer relationship officer
Handling inbound outbound calls
➢ Train new hires on the job once they’ve completed initial training with the Head.
➢ Customer complaints
➢ Data entering
➢ Mail management
➢ Assigning ticketing system
➢ Perform administrative tasks under the guidance of the Head, such as documenting procedures and creating guidelines.
➢ Manage the reciprocal relationship between customers and the organization
Outbound Agent & HR internee
In Milvik Mobile Pakistan working as an outbound agent, dealing customers through calls and selling the product. And also work as a HR Internee with the 2 months rotational period in this organization.