Experienced logistics professional with over twelve years of in-field experience, ranging from setting up a logistics network specially for COD operations, team building, operation streamline. Forward thinking, ability to make accurate predictions of the possible needs of the company, Always think and plan ahead.know how to read and analyze data, and make interpretations that are useful to the company. also having extensive knowledge of the industry.
Effective team handling and management. Oversees day-to-day operations of the cargo and Fleet to ensure safety and Smooth order dispatching. Time management to cover order cost by smart planning of vehicles routing. Develops plans that help operations run smoothly based on overall business direction and logistics requirements. Develops risk management programs to ensure continuity of supply in emergency situations. Coordinates inbound and outbound logistics operations including inventory management, warehousing, and transportation to ensure a sufficient supply of products and goods.Daily route planning. Execution of SOPs.
Responsible for overseeing and organizing the daily site operations to achieve the target in conjunction with the target. Manages employees and efficiency to make sure that the Site is operating smoothly, quickly, efficiently, and safely. Oversees day-to-day operations of the Cargo and Fleet to ensure timely deliveries to the consignees. Develops plans that help operations run smoothly based on overall business direction and logistics requirements. Develops risk management programs to ensure continuity of supply in emergency situations. Administers effective system that meets the organizations Order processing and KPIs. Lead inbound and outbound logistics operations including inventory management, warehousing, and transportation to ensure a sufficient supply of cargo.Identifies and train potential leaders.Works closely and collaborates with other departments to integrate potential leaders.Works closely and collaborates with other departments to integrate logistics in line with the business systems or processes, with sales and marketing and accounts as well.Communicates and cascades policies and processes implemented in the company. Conducts performance evaluation and gives suggestions for improvement. Targets achieving plans to meet schedules and deadlines.
Directs, administers, and coordinates the internal operational activities of the organization in accordance with policies, goals, and objectives established by the Chief Executive Officer and the Board of Directors. Leads and directs the following functions and/or business units. Operations, human resources, information systems, traffic, new business coordination, and agency promotion and communication. Assists the CEO in the development of organization policies and goals that cover operations, personnel, financial performance, and growth of the functions and/or business unit.
1. Manager Operations (Overnight Department) from Sept-2014 to Date
Day-to-day operational management.
Operational management and support to team for good efficiency.
Prepare all the operational plans.
Run operation smoother and faster.
Clients handling, and reply all the queries regarding operations.
Preparing of SOPs the department.
Provide customer services to all E-Business clients.
Sharing of Quality Service Report with E-Business clients.
2. Assistant manager Operation (From July-2012 to Sept-2014)
Checking of Arrival reports every morning.
Prepare dispatch plan.
Provide guide line to dispatch supervisors.
Check every Delivery Run Sheet assign to the Cargo Officer.
Follow up from Cargo Officers to check delivery status.
Resolve issues facing by cargo officers at the time of shipment delivery.
Prepare Daily Activity report.
Prepare pending shipments report.
Response to all emails and calls related to operation department.
Hiring of Cargo Officers and Loaders on requirements.
3. Customer Services Executive (From Dec -2011 to June- 2012)
Serve customers on phone and Emails for their queries.
Flow informative emails over the network.
Special services for the customers who sends consignments with Delivery challan.
Sending Delivery Challan to respective destinations.
Keep record of Delivery challans which have been send to the respective destinations.
Trace out and follow up of Missing and Short received consignments.
Keep record of Missing and Short received shipments.
Deliver orders to respective customers at the door step properly in short time limits.
Help to Kitchen Supervisor to prepare toppings for Pizza during off peak time.
Help to Shift manager in receiving Raw material to count according to invoice.
Help to Shift manager during closing Restaurant.
Production planning.
Raw material receiving from Store department according to production plan.
Get complete the production plan in the time limit given by production engineer.
Hourly, daily, and monthly reports send to Director Production and Production Manager.
Hand over complete shipment to Finish Goods departments with details.
Attend monthly planning meeting with Directors.
Data Entry of productions, each and every thing with Quantity and size.
Prepare Reports for Production Departments on Oracle Data Base System.
Prepare Factory progress and consumption reports.
Prepare Letters for Bank and venders.
Keep manual record of Chemical usage.
Collection all General and Chemicals Bills with record keeping.
And all Store related works.
Production planning.
Raw material receiving from Store department according to production plan.
Get complete the production plan in the time limit given by management and according to Dyeing plan.
Checking Quality control.
Hand over complete shipment to Finish Goods departments with details.
Hiring of Daily Wages Workers for Finishing Department.