To obtain and technical excellence through sincerity and hard work in professional and caring organization that provides a personal a promising career progression.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Planning and undertaking scheduled maintenance upgrades
• Maintain and develop excellent working relationships with key suppliers, conducting dealings in a professional and appropriate manner.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• replace parts as required
installing and configuring computer hardware , software, system,networks, printers, and Scanners.
Monitoring and maintaining computer systems and networks.
Respoding in a timely manner to service issues and requests.
providing technical support across the company(in person over the phone )
Setting up accounts for new users
Repairing and repacing equipment as necessary.
Planning and udertaking scheduled maintanace upgrades.
handle Erp system.
Support Erp.
Design and implement new app modules based on the product requirements using Flutter framework.
Maintain existing codebases
Build reusable code liberaries for future use
integrate user-interfaces elements developed by other developers
Build user interfaces designed by UI/UX designers,
integration of data storage solution'
integrate various Rest ApIs
• Design & implement new app modules based on the product requirements using Flutter framework
• Maintain existing codebases
• Build reusable code and libraries for future use
• Integrate user-interfaces elements developed by other developers
• Build user interfaces designed by UI/UX designers
• Integration of data storage solutions
• Integrate various Rest APIs
• Debug existing apps components, fix issues and avoid regressions
• Collaborate closely with the teams of UI/UX designers, PMs, QAs, and other developers
• Participate in software architecture, design discussions and code reviews
• Optimize application for maximum speed and scalability
Responsibilities:
• Management and resolve customer complaints
• Identify and escalate issues to supervisors
• Research required information using available resources
• Research, identify, and resolve customer complaints using applicable software
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Complete call logs and reports
Manage and resolve customer complaints.
identify and escalate issues to supervisors
Research required information using available resources.
Research ,identify, and resolve customer complaints using applicable software.
Route calls to appropriate resources.
Document all call information according to standard operating procedures.
complete call logs and reports .
other duties as assigned