With a proven ability to build and scale successful business operations from the ground up, I Successfully established Avanza Solutions as one of the dominant forces in the Punjab software market, surpassing competitors and driving substantial growth amidst fierce competition. Possessing a comprehensive skill set encompassing administration, human resources, information technology, and finance, I excel at optimizing operations, building high-performing teams, and achieving exceptional business outcomes.
ADMINISTRATION
• Spearheaded administrative functions within the organization by demonstrating exceptional leadership on effectively translating the company\'s strategic vision into actionable plans by developing and implementing policies for regional operations across diverse departments (Administration, HR, IT, and Finance).
• Implemented robust financial systems, ensuring budgetary control, accuracy, and efficiency. Built synergies with concerned outside departments including relevant government departments and agencies.
• Oversaw comprehensive administration, encompassing property, equipment, supplies, housekeeping, food services, maintenance, safety, travel, event management, and transportation fleet management. Established a team of various fields vendor for strategic partnerships while optimizing procurement, inventory and managing contracts to mitigate risks and maximize resource utilization.
HUMAN RESOURCE
• Successfully Developed and Implemented a comprehensive talent acquisition strategy, resulting in increase in quality hires and reduction in time-to-fill. Leveraged diverse sourcing channels, including job boards, social media, employee referrals, and campus recruitment to build a robust talent pipeline.
• Developed and executed a sturdy training and development program, leading to a great improvement in employee performance and retention. Fostered a positive and collaborative work environment through effective employee relations and communication while acting as a liaison between senior management and employees.
INFORMATION TECHNOLGY
• Build and manage the robust IT infrastructure across Punjab (Lahore & Islamabad), ensuring efficient operations. This involved analyzing technical needs and overseeing company policy development for IT architecture, security, disaster recovery, and service provision. I effectively collaborated with the IT team of HO to maintain and support company technology, keeping everything in top working order.
• Optimized budget management to enhance overall company efficiency. Meetings with department heads to discuss system requirements, costs, and timelines, while meticulously examining IT budgets and expenditures. By implementing these cost-saving measures and innovative solutions, I demonstrably improved the company\'s IT operations.
PROJECT MANAGEMENT
• Collaborated closely with cross-functional teams to timely delivery and adherence to project goals success and client satisfaction.

Designed, developed and implemented Management information systems that ensure a smooth flow of data through integrated reports and point-of-sale (POS) systems. This highlights my ability to create solutions that streamline data collection and analysis.
·         Determined technology needs and timelines for both headquarters and franchises, ensuring alignment with business priorities. Also streamlined support services for improved performance across all touchpoints.
·         Closely collaborated with Higher Management, departments, and specialists to ensure successful IT initiatives.
·         Successfully recruited, trained, and developed high-performing retail teams, focusing on exceptional customer service and sales achievement.
·         This highlights my strong communication, strategic thinking, focus on operational excellence and collaboration skills, essential for leading successful IT projects.
Technology: Visual Studio 2012, Windows Server 2012, .NET Framework 4.5 features and SQL Server 2008 R2

Spearheaded NTC digital transformation, ditching manual filing for a robust automated system that streamlined workflows and boosted efficiency.
·         Successfully accomplished the project by developing and implementing of a completely new setup of Office Automation (Manual filling to Automated filling system) at National Telecommunication Corporation.
·         Built and trained a cross-functional team to conquer office automation projects. Managed/Administered and maintained crucial Servers like Oracle, Linux, and Active Directory across production, development, and testing environments.
·         Managing a project budget of PKR.100 million and securing a Departmental budget (IT) of PKR.300-500 million for 3 years. Led the training Sessions for users across Pakistan.
·         Coordinate steps with departmental managers to maintain the versions and controls related to all business processes allowing for “MANAGEMENT TOOLS” and repositories to hold accurate and current information’s related to the product.
Technology: Oracle Application Server (Oracle 10g), OS Linux, Oracle Database, Microsoft Active Directory

Supervised the IT team to develop applications for (HR, Admin, and Sales), troubleshoot complex IT problems, and maintain secure, compliant systems, ensuring user satisfaction and uptime.
·         Implemented information security system, managed reliable network access, and supervised smooth operations of the organization's tech infrastructure.
Technology: VB 6, SQL Server 7

Managed 200 integrated systems, with a floor of 225 people, with all technical, administrative, and HR aspects for a thriving floor plan.
·         Configured and managed the entire network infrastructure, keeping everything running smoothly.

Civil Registration Management System (CRMS Project)
Successfully developed and implemented the Civil Registration Management System across 600+ Union Councils, earning recognition as the project's technical and administrative focal person across Pakistan.
·         Led the procurement, inspection, configuration, installation, and testing of IT equipment across the project, ensuring optimal system performance and compliance with project requirements.
·         Provided comprehensive technical support and training to a team of 42 supervisors, ensuring efficient and effective utilization of hardware and software resources.
·         Developed and executed training programs to enhance the technical capabilities of more than 600 Union Council staff, fostering a culture of digital literacy and proficiency.
·         Managed the IT infrastructure for these locations, providing comprehensive support and training to supervisors and staff, while safeguarding information accuracy through server administration, data consolidation, and robust quality assurance.
Technology: VB .Net, SQL Server 2000

NADRA Swift Registration Centre (NSRC)
Successfully single handedly established and ran the Punjab province's first NADRA Swift Registration Centre (NSRC), ensuring smooth operations and future upgrades.
·         Ensured reliable operations and data security through meticulous infrastructure management.
·         Because of my initial success at the Swift Registration Center located at Abbott Road, Lahore (Pakistan), I was called upon to establish similar systems subsequently at many other sites.
Technology: Windows Advance Server 2000, SQL Server 2000

Acted as the IT backbone for a Canadian Head office and Lahore Branch office, seamlessly maintaining PCs, internet connectivity, network infrastructure, and Server. My meticulous efforts ensured smooth operations, efficient data flow, and hassle-free report generation.
Technology: Windows Server 2000 & SQL SERVER 7

Managed a Census Record IT project with 750+ computers, a complex network, and vital Servers.
·         Won the "Best Network and System Engineer" award.
·         I proactively Managed and Maintained all Systems, Network setup
·         Administered SERVERS, Windows NT (PDC, BDC, SQL SERVERS & IMAGE SERVERS)
Technology: Windows NT Server (PDC & BDC), SQL SERVER 7

Diagnosed and solved hardware failures in ACER computers, SEIKOSHA printers, PRINTRONIX printers, and APC UPS systems while reviving ailing software built in Visual Basic, FoxPro, Oracle, and Clipper.

Hardware and Software Troubleshooting. Hardware included all models of IBM, COMPAQ, and ACER computers, printers (HP, EPSON), and PRINTRONIX line printers. Software included troubleshooting various types of Windows and DOS programs.