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خلاصہ
Being a seasoned Sales professional, I have had the exclusive opportunity of not only working in different segment of the BPO industry, but I was also decorated with the opportunity of heading various team under the following disciplines;
- International Sales
- Customer Support
- Lead Generation
- Business Development
- Business Operations
The experience of working in a multi cultural environment not only enhanced my skill set but also polished my capabilities of handling teams and building teams. I have had a successful, proven, track record of building one on the best Sales/Support team's in the organizations I have worked with.
SAAS industry has always been very appealing and the role played by different market dynamics have made it one of the most influential career in the market. My overall experience has increased my hunger to grow in an environment that is more result oriented and is ready to implement changes. Exercising and executing new strategies with in the prescribed boundaries of my job role will not only be beneficial for the entire team, but also for the entire organization.
Looking forward of being a part of a great team.
تجربہ
Inside Sales Manager
Inside Sales Manager
Looking after the Inside Sales Team South East US, Europe, MENA region
- Dealing with stakeholders from across the board
- Educate developers about .Net caching
- Working with marketing team to test run the marketing strategies
- Run sales campaigns
- Schedule tech talks with the ESR
- Schedule Tech talks with Solution Architects
- Provide them with product demo
Manager Digital Business Development
Following tasks were achieved,
- Defined the entire digital marketing strategy
- Revamped the website
- Introduced chat bots to filter traffic
- Defined strategy for the blogs
- Defined strategy for the case studies
- Defined strategies for lead generation via social media platforms
- Defined Social selling techniques
- Revamped the marketing collateral
- Improved social media presence
- Revamped the email marketing strategy
- Lead generation techniques for LinkedIn
Account Executive
Worked as a product specialist in the SMB division, while achieving the following milestones,
- Highest Sales posted in a day for consecutive five months
- Closed highest sales for two month within the SMB
The job role included the following,
- Educating drivers and fleet managers about the mandate
- Highlighting the importance of having the system
- Approach owner operators and sell them KT solutions
- Approach Small and Medium size fleets (1-75) and sell them KT solutions as an Enterprise solution
- Generate referrals from previous customers
- Coordinate with the dev team or the support team to escalate customer issues
- Provide Demos to clients of all nature specially in case of enterprise based sales
- Complete the order formalities based on requirement
- Coordinate with the billing department
- Coordinate with the order management team
- Coordinate with the SDR's for lead positioning
Consultant Sales & Marketing
Worked as a consultant Sales & Marketing in order to revamp the sales department,
- Introduced Sales management techniques
- Improved evaluations of MQL's and Cold leads
- Defined the KPI's for the sales team
- Sales team training
- Pipeline Management
- Sales forecasting for agents and Managers
- Customer handling strategies
- Improved research methodologies
- Developed performance management system
