خلاصہ

pTo work with challenging and reputable organization that will offer ample oppertunities for diversified experience, increasing level of responsibilities and professional growth and gain more experience and knowledge to render better services to the organization./p

تجربہ

کمپنی کا لوگو
Operations Supervisor
IBEX Global
فروری ۲۰۲۴ - موجودہ | Islamabad, Pakistan

•Daily Weekend and Weekly Client Reporting

• Client Coordination

•Manage the Production Floor

•Manage the Team and Stats

•LCM/DCM on Daily Base

•Manage Floor Attendance

•Keep Floor up to date with new Updates
•Manage OFF Days and Shifts of Agents on Daily Base

کمپنی کا لوگو
Acting Team Lead
IBEX Global
اگست ۲۰۲۱ - فروری ۲۰۲۴ | Islamabad, Pakistan

Promoted to Acting Team Lead

Manage the Production Floor
Manage the Team and Stats
LCM/DCM on Daily Base
Manage Floor Attendance
Keep Floor up to date with new Updates
Manage OFF Days and Shifts of Agents on Daily Base 

کمپنی کا لوگو
Customer Services Executive
IBEX Global
مارچ ۲۰۲۰ - اگست ۲۰۲۱ | Islamabad, Pakistan

Manage large amounts of inbound calls in a timely manner
Follow communication scripts  when handling different topics
Identify customers  needs, clarify information, research every issue and provide solutions and/or alternatives
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

کمپنی کا لوگو
Senior Client Relation Executive
Envision Travel & Tours
نومبر ۲۰۱۹ - مارچ ۲۰۲۰ | Islamabad, Pakistan


Letting customers know about other products the company offers.
Conducting business reviews to ensure clients are satisfied with their products and services.
Building and maintaining relationships with clients and key personnel within customer companies
Create marketing and social media compaigns and strategies, Content ideation and implementation schedules
Collect customers data and analysis interactions and visits,plus uses this information to create comprehensive reports and improve future marketing starategies and compaigns
Reports progress to senior marketing management
Researches and moniters activity of company competitors
Face to face marketig 

کمپنی کا لوگو
F.C Dealer/Cashier
AA Exchange Company Pakistan
نومبر ۲۰۱۸ - اکتوبر ۲۰۱۹ | Islamabad, Pakistan


Deal Cash and Foreign Currencies
Home Remittances (Western Union, Money Gram & Ria)
Telegraphic Transfer
Branch-less Banking
Maintain Accounts
Posting Entries from Journal to Ledger
Accepting Payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Balancing the cash register and generating reports for credit and debit sales
Make Computerized Invoicing
Solve Queries of Customers

کمپنی کا لوگو
Cashier/Counter Clerk
Habib Qatar International Exchange Company (Pvt) Ltd.
فروری ۲۰۱۷ - نومبر ۲۰۱۸ | Gujranwala, Pakistan


Deal Cash and Foreign Currencies
Home Remittances (Western Union, Money Gram & Ria)
Telegraphic Transfer
Branch-less Banking
Maintain Accounts
Accepting Payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Balancing the cash register and generating reports for credit and debit sales
Posting Entries from Journal to Ledger
Make Computerized Invoicing

کمپنی کا لوگو
Sales Man
Roy Garments
اکتوبر ۲۰۱۴ - اگست ۲۰۱٦ | Gujranwala, Pakistan


Public Dealing
Garments Items Sales
Product Knowledge
Sales Expert
Baby and Baba Product
Children Product
Jeans and Shirts

کمپنی کا لوگو
Assistant Accountant
Zain Auto Parts Inds.
اکتوبر ۲۰۱۳ - ستمبر ۲۰۱۴ | Gujranwala, Pakistan


Maintain Accounts Record
Posting Entries from Journal to Ledger
Labour Attendance and Payroll Vouchers
Production Record
Complete Orders and Dispatch
Make Computerized Invoicing

تعلیم

Allama Iqbal Open University (AIOU)
بیچلرز, بیچلرز ان کامرس, B.Com‎
Commerce
فی صد 0%
2024
Virtual University of Pakistan
مختصر کورس, ‎
FREELANCING
مکمل
2024
Virtual University of Pakistan
مختصر کورس, ‎
Virtual Assistant
مکمل
2024
Gujranwala Board
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I. COM‎
Accounting
درجہ C
2014
City Standard High School
میٹرک / او لیول, , ‎
Biology
2011

پیشہ ورانہ مہارتیں

متوسط Excel
ماہر Accounting
متوسط Accounts Management Sklis
ماہر Admin Tasks
ابتدائی Amazon
ماہر Aseptic Technique Knowledge
ماہر Bank Management
ماہر Basic Computer Skills
ماہر Basic Software Knowledge
ماہر BBQ Knowledge
ماہر Binding Knowledge
ماہر Call Center Experience
ماہر Call Handling
ماہر Cash Collection
ماہر Cash Flow Management
ماہر Cash Handling
ماہر Client Dealing
ماہر Complaint Management
ماہر Computer Profcient
متوسط Configuration Switches
ماہر Coordination Skillss
ماہر Customer Communication Skills
ماہر Customer Dealing
ماہر Customer Service Orientation
ماہر Customer Service Skills
متوسط Ecom Assistant
متوسط eCommerce Knowledge
متوسط Email List Management
متوسط Email Writing Skills
ماہر Employee Commitment
ماہر End to End Sales
متوسط ERP Command
ابتدائی Esty
ماہر Feedback Assessment
متوسط Field Marketing
ماہر Field Supervision
ماہر File Management
ماہر Financial Management Skills
ماہر Flexible Approach
متوسط Fluency in English
متوسط Fluent in English And Urdu
متوسط Follow Hygiene Standards
متوسط Front Office Support
ماہر Geolocation Knowledge
متوسط Good English Listening
ماہر Handling Assignments
متوسط Hardware Installation
ماہر HFO Operations Handling
ماہر Honest and Punctual
ماہر Hospitality Knowledge

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی

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