• Hands-on Experience of NMS iManager2000, U2000 (Huawei), Net Neuman U31 (ZTE) & Alcatel Management (AMS).
• Monitoring, Configurations and Troubleshooting of Broadband &IPTV Access Network at Multi-Vendor DSL Access Multiplexers including Huawei DSLAMs(MA5600, MA5616),Huawei MSANs UA5000 Alcatel ISAMs 7330,7302, ZTE DSLAMs(ZXDSL9800 v3, ZXDSL9800, ZXDSL 9806H), ZTE MSAGs ZXAN 5200
• Providing L2/L3 Support to the Field Staff regarding NEs (DSLAM’s, MSAG’s MSAN’s) for Broadband & IPTV services.
• Coordination with Core Team for resolving the Broadband & IPTV Issue.
• Coordination with OSS Team for New DSLAM’s Services Provisioning.
• Coordination with Vendors to troubleshoot Access NEs issues.
• Adding of Access NEs on NMS Clients.
• Resolving Trouble Tickets of Broadband & IPTV Customers.