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خلاصہ

Currently working in IBEX as Tier 2 agent for their technical Support  its been almost more than 2 year. Before i left job from Rozee.pk as an Assistant Manager in Customer Lifecycle Management and Business Development. I was serving Rozee since 2017 January to march 2021. Previously I worked in Ovex Technologies and served as a International Technical Support agent for a year and have minor experiences in different call center and also done internship at Hitech Technologies.

پراجیکٹس

Library Software

تجربہ

کمپنی کا لوگو
Technical Support Agent
Motive
مئی ۲۰۲۳ - موجودہ | Islamabad, Pakistan

Enter Description

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Technical CUSTOMER SUPPORT TIER 2 AGENT.
Ibex Solutions
نومبر ۲۰۲۱ - موجودہ | Islamabad, Pakistan

Providing customer services for technical troubleshooting.

کمپنی کا لوگو
Assistant Manager Customer Life Cycle management
ROZEE.PK
دسمبر ۲۰۱٦ - مئی ۲۰۲۱ | Lahore, Pakistan

Assistant manager in corporate sales

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TECHNICAL SUPPORT AGENT
Ovex Technologies
دسمبر ۲۰۱۵ - دسمبر ۲۰۱٦ | Lahore, Pakistan

کمپنی کا لوگو
content writing
Estrel Consultants
اگست ۲۰۱۵ - اکتوبر ۲۰۱۵ | Lahore, Pakistan

تعلیم

University of Education
بیچلرز, بیچلرز ان ٹیکنالوجی, BS-IT‎
CGPA 3.0/4
2015

پیشہ ورانہ مہارتیں

ابتدائی Ab Initio
ماہر Accoount Management
ماہر Accounts Software Command
ماہر Administrative Procedures Command
ماہر Analytical Skills
ماہر Answering Inquiries
ماہر Automation Tools Knowledge
متوسط Banquet Operations Management
متوسط BEST KNOWLEDGE ABOUT SUPPLIES
متوسط Branch Management
ابتدائی Branch Operations Management
ماہر Brand Activation
ماہر Brand Awareness
ماہر British Accents
ماہر Business Development Strategies
ماہر C Problem Solving
ماہر Call Handling
ماہر Campaign Management
ماہر Capability Development
ماہر Cash Handling
ماہر CEM Deployment
ابتدائی CFA Partial
ماہر Client Coordination
ماہر Client Followup
ماہر Client Relationship Management
ماہر Commercial Real Estate Knowledge
ماہر Competitors Analysis
متوسط Coordinating Events
ابتدائی Corporate IT
ماہر Corporate Marketing
ابتدائی Corporate - Procurement / Administration Departmen
ابتدائی Corporate HR Department
ماہر Corporate Sales Management
ماہر CRM Command
ماہر Customer Acquisition
ماہر Customer Acquisition Skills
ماہر Customer Service
ماہر Customer Service Skills
ماہر Customer Service Systems
ماہر Dash Board Management
ماہر Data Analysis and Interpretation
ماہر Data Collection Protocol Development
ماہر Data Management
ماہر Data Visualization
ماہر Database Management 
ماہر Distribution Management
متوسط Distribution Handling
ماہر EFFFICIENT IN COMPUTER SKILLS
متوسط EFFICIENT IN SUPPLIER SELECTION
ابتدائی Email List Generation

زبانیں

ماہر انگریزی
ماہر اردو

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