Ø  Managing Store Level Operations
Ø  Bench Planning 
Ø  Resource Maximization
Ø  Team Development 
Ø  Liaison with Marketing Team to Plan and execute Promotions
Ø  Operational Excellence
Ø  Designing and conducting readiness evaluations.
Ø  Conducting management programs for middle level management.
Ø  Planning ways to control expenses and improve profitability.
Ø  Developing and implementing plans for continuous service improvements, optimizing profits and increasing sales.
 

 To monitor customer services of different Banks, Microfinance Banks, Apparels, Telecommunications, Schools and Marts Nationwide
 Responsible for field work in MS Department.
 To identify the needs of clients to deliver the required KPIs
 To manage teams throughout Pakistan by training and assigning them activities.
 Have been working on business development including dealing with clients, planning and meeting with them and setting up targets.
 Writing reports as per the requirement of clients.
 Keeping an eye on competitor activity.
 Responsible of maintaining quality as per SOPs

 Train Staff to provide Best Customer Services in all three categories of the business, i.e., Dine-In, Take-away and Delivery. Also handle customer complaints on defected products.
 Manage / Monitor all staff of burger king Township Branch.
 Responsible for following Food Safety Top 12 checklist.
 Responsible for guest satisfaction by following Operational Excellence System
 Responsible for creating healthy and safe environment for achieving the targets assigned by burger King Management and take care of customers and as well as brand.
 Manage all files of Restaurant like Audits, Maintenance, Employee Training Files, Stock leveling and Store Ordering.
 Providing assistance for developing employees and conducting training programs keeping in view the customer's’ needs and quality.
 Conducting Religious Employees Observation to find out the areas and customers requirements for product growth.
 Manage all files of Audit.
 Maintain all accounts of production unit like Salaries, expenses, purchase.
 Monitoring the team proper deployment to achieve assigned tasks.
 Getting customer feedback about products and report it to higher Management on daily / weekly, monthly basis.
 Arranging visits to all the Schools, Colleges and Offices for maximum Marketing of the Brand.