I am an energetic and enthusiastic person who enjoys a challenge and achieving personal goals. My present career aim is to work within IT because I enjoy working with computers, I enjoy the environment and I find the work interesting and satisfying. The opportunity to learn new skills and work with new technologies is particularly attractive to me.
Answer Customer Questions through Phone and Email.
Forward critical issues to internal team in order to resolve them in timely manner.
Assist other Customer Support Representative.
Describe Features of technical service/products to satisfy the customer.
Create/Update tickets and in a proper manner.
Call customers for queries/verification
Respond to customers on chat
Use decision-making skills in responding for clients
Make use of the system in searching for products and answers
Converse with clients in a polite and professional manner
Use discretion in providing information to clients
*Learn the advance concept of web development & designing.
*Learn New Technologies under the supervision of experienced developer and designer
*Implement class room knowledge into practical approach.
As a Web Developer intern, I work side-by-side with experienced Developer who help me to translate my classroom knowledge into a strong, practical IT foundation.
I endorsed the capability and efficiency and skill of Mr Sajjad