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I am seeking a competitive and challenging environment where I can serve to your organization and establish an enjoyable career for myself.

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Vlog Summit 2019

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کمپنی کا لوگو
Social Media Expert
alpha pro
جولائی ۲۰۱٦ - جنوری ۲۰۲۲ | Karachi, Pakistan

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کمپنی کا لوگو
Customer Care Representative (Phone banker)
United Bank Limited (UBL)
مارچ ۲۰۱۸ - اکتوبر ۲۰۱۸ | Karachi, Pakistan

Telephone bankers handle inquiries and concerns to eliminate the need for clients to travel to the bank in person. The types of issues they deal with usually concern customer deposits, withdrawals, transactions, problem-solving, or evaluating customers' eligibility and financial need for loans and grants.
Telephone bankers must also be familiar with the policies and services of a bank in order to answer questions and offer these options as solutions. They primarily work with customers over the phone, but find solutions through bank computer software applications as well.
Telephone bankers often operate in open office settings alongside other personal bankers handling the same job. Along with the aforementioned job duties they must handle, telephone bankers can take on larger responsibilities when dealing with banking customers.

کمپنی کا لوگو
Admin and Accounts Assistant Internee
Swift Travels Pvt Ltd
جون ۲۰۱٦ - اپریل ۲۰۱۷ | Karachi, Pakistan

·         Quote/ Order Entry Assistance for Flight reservations.·         Scanning, Linking, and Filing of Quotes/Order Entries Emailing to clients (as needed)·         Retrieve and Process Reservations.·         Assist in Customer/Clients Service Issues.·         Order acknowledgment processing for outgoing, incoming and confirmation of completed orders.·         Any additional tasks or Special Projects that Order by Director.·         Assist and making Umrah packages for clients.·         Assisting incoming n outgoing calls for client’s n office staff.·         Managing petty cash transactions.·         Preparing Petty Cash Vouchers.·         Refunds Reports and Undertaking to Airlines and Clients.·         Controlling credit and ensuring debtors pay on time.·         Reconciliation of direct debits and finance accounts.·         Ensuring all payments amounts & records are accurate.·         Preparation of statutory accounts.·         Working with journals, sales & purchase ledgers and spreadsheets.·         Preparing Clients and Debtors and Creditors Tickets n other Invoices.

کمپنی کا لوگو
Sales Assistant and Travel Consultant
Air Indus Pvt Ltd
اکتوبر ۲۰۱۴ - جولائی ۲۰۱۵ | Karachi, Pakistan


·  Duties as a sales and customer service agent were at the Airline counter providing information and assistance to the flying public.
·         In a call center, a customer service agent helps customers with flight reservations, itinerary changes, baggage concerns, and customer queries.
·         Face-to-face interaction at the counter. Handling and Closing of daily cash and credit sales and refunds.

 
 

کمپنی کا لوگو
Teacher and Admin Manager
Creative kids Academy
اپریل ۲۰۱۰ - اگست ۲۰۱۴ | Karachi, Pakistan


Evaluate and standardize the curriculum and teaching methodologies.
Recruit, hire, dismiss, and train staff.
Communicate with families.
Lead practices for achievement of high academic standards.
Meeting with administrative communities, superintendents, and school boards.
Monitor financial affairs, including budgets and purchasing of school expenses.
Conduct teacher and staff evaluations to ensure proper implementation of the curriculum
Represent and maintain school image and reputation.
Support faculty with training, enrichment, and goal-setting.
Communicate with parents regarding failing grades or disciplinary issues.
Supervise care of the facility for safety and quality of physical condition.

تعلیم

University of Karachi
بیچلرز, بیچلرز ان کامرس, B.Com‎
Accounting & Finance, Banking & Finance, Business Administration
فی صد 50%
2016

پیشہ ورانہ مہارتیں

ماہر Creative mindset
ماہر optimizing content and technology
متوسط Social Media Advertising
ماہر Analytical Skills
ماہر Branch_Operations
ماہر Business Dnvelopment
ماہر C Problem Solving
متوسط Call Center Development
ماہر Computer Operations
ماہر Conservation Awareness
متوسط Customer Acquisition
متوسط Data Comparison
متوسط English Writing
ماہر Handling Assignments
ماہر Inspection Implementation
ماہر Interpersonal Leadership
ماہر Lab Equipment Maintenance
ماہر Legal Affairs Management
ماہر Marketing Process
متوسط Microsoft Excel
ماہر MIT Knowledge
ماہر Monitoring Analysis
ماہر Offical Assigments
ماہر Office Support
ماہر Production Quality Monitoring
متوسط Public Limited Companies (Listed)
ماہر Records Keeping
ماہر Relations Management
ماہر Reporting
ماہر Risk Management
ماہر Smart Working
ماہر Social Media Communications
ابتدائی Software Documentation Maintenance
ماہر Strong Decision
ماہر Strong Organizing Planning Skills
ماہر Transactions Management
ماہر Vision Setting
متوسط المهارات الهاتفية
ماہر الالتزام بخدمة العملاء

زبانیں

ماہر اردو
متوسط انگریزی

Nida آپکے جاننے والے

Shahrukh Siddiqui
Augere Pakistan (Pvt.) Ltd. (QUBEE)