• Follow office workflow procedures to ensure maximum efficiency
• Maintain files and records with effective filing systems
• Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)
• Perform basic bookkeeping activities and update the accounting system
• Maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.
• Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
• Designing and carrying out searches for systematic reviews;
• Producing technical reports and research briefings;
• Coding, entering and editing data in a variety of database formats;
• Provides information by answering questions and requests.
• Participating in the overall management and co-ordination

• Answer and forward any incoming phone calls while providing basic information when needed
• Customer services
• Travel arrangements
• Some administrative tasks
• Team work
• Maintaining Petty Cash
• Dealing with vendors over the phone and in person
• General office work and files management
• Receive and sort daily mail/deliveries/couriers
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.