 provide training and support to, end users and staff on computer operation and other issues.
 Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products. Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems
 Evaluate and recommend hardware products for purchase
 Write technical specifications for purchase of PCs and related products

Installing and configuring computer hardware operating systems, applications, networks, printers and scanners.
help desk, answering calls and e-mails regarding the computer network or communication systems.
Troubleshooting system and network problems and diagnosing and resolve hardware or software faults.
Assist in maintaining Internet service (LANs,WANs) firewalls, and telephone systems.
Provide IT related technical support, setup of computers, printers, multifunction devices, audio-visual equipment and other information system whenever required, for conducting conferences/ workshop/ trainings/ seminars etc.
Providing daily support for computer network users.
Assistance in regular data backup.

Preparing employee contracts, extension letters, meeting minutes and other official letters.
Installation, configuration and troubleshooting of hardware/software.
Deployment of PCs and other Peripherals.
Creating Presentation Charts, Graphs when required
Perform other duties as assigned

Providing Third Party Services to HBL
Installing and configuring computer hardware operating systems and applications.
troubleshooting system and network problems and diagnosing and solving hardware/software faults.
Supporting the roll-out of new applications/ modules.