Use a word processing package such as Microsoft Word. Write letters, Drafting the different documents i,e adjournments and High court, FBR letters on Ms. word.
Deal with telephone and email enquiries. Maintain and update the call records of the companies. Also maintain the incoming calls and their messages on daily basis on Excel sheet. Photocopy and print various documents, sometimes on behalf of other colleagues. Organise and store paperwork, documents and computer-based information. Create and maintain filing and other office systems. Keep diaries and arrange appointments
schedule and attend meetings, Liaise with staff in other departments and with external contacts
order and maintain stationery and equipment. Organise travel and accommodation for staff and other external contacts. The other tasks including: Photocopying, faxing, mail distribution and filing. Coordinates and maintains records for staff office space, phones, company credit cards and office keys. Creates and modifies various documents using Microsoft Office. Maintain contact lists. Book travel arrangements. Submit and reconcile expense reports. Provide general support to visitors. Act as the point of contact for internal and external clients

Follow the Instructions of Islamabad Embassy & Karachi Embassy and implement on daily basis documentation.Regular follow-up with clients. Maintaining Database on Daily Basis. Maintaining files and records with effective filing systems. Obtains client information by answering telephone calls; interviewing clients; verifying information. Maintaining the Account ledger of clients and also maintain the Account ledger of Islamabad and Karachi Embassy. Maintain the supplies of the office. Maintain the Ticketing ledger on daily basis. Attending calls and gave them the relevant feedback regarding the new project of the office.

It was a tremendous experience that I have availed with devotion and commitment in the different departments of Nishat linen as an internee  Customer service calling This task was done by given the guidelines about customers by calling to the Nishat stores that are situated in Lahore and out of Lahore like Quetta, DG Khan, Multan, Faisalabad, Karachi, Islamabad  Customer service training to the different branches of Nishat stores manager and the other staff members.  Mystery shopping. I visited the different Outlets of Nishat in Lahore.  Making reports on the behalf of the outlets conditions, Manager and other staff staff behaviour and performance.  Job analysis, Assistance in recruitment and selection process.  Keeping the records of employees leaves  Data entry regarding employees.  Survey about employees job satisfaction.  Policy making/ implementation  Performance appraisal.

In Hotel i worked and learnt about different duties in different departments Was ordering office supplies, files documents, makes photocopies and sends and receives faxes. Answering all incoming calls and give them relevant feedback. Greet guests and patrons as they arrive. Ask if guests have a prior booking. Manage the registration process. Ask for identification and ensure that the provided credentials are accurate. Handle guest check-ins and check-outs appropriately. Operate hotel switchboard, take calls and provide information and transfer calls. Manage accurate accounting of all rooms. Provide guests with room keys and call for bellboys. Take reservations over the telephone, through emails and in person. Distribution of incoming and outgoing mail, drafted correspondence, Prepared different documents.Organized necessary business travel arrangements. Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions. Refer guests to appropriate departments to resolve complaints or provide suggestions. Compute bills and take payments. Provide guests with directions around the hotel. Contact housekeeping and maintenance departments when a problem is reported. Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them. Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift. Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue. Understand fully the hotel amenities, packages and promotions. Generate and develop sales leads and contact potential clients to build business relationships. Produce quotations and written confirmation to all clients. Sending and receiving correspondence regading companies contracts with the hotel.