تجربہ

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Warehouse Incharge
Gmp Foods
ستمبر ۲۰۲۳ - اگست ۲۰۲۴ | Lahore, Pakistan


Managed daily warehouse operations, ensuring efficient receipt, storage, and dispatch of goods
Coordinated inventory management, including stock control, tracking, and reporting.

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Sales Representative
Milvik mobile pakistan
جنوری ۲۰۲۳ - ستمبر ۲۰۲۳ | Lahore, Pakistan


Consistently achieve a 95 percent customer satisfaction rate.
Customer-centric professional with excellent communication skills and a passion for delivering top-notch service.

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Sales Representative Officer
Hadaya Umrah Service
جنوری ۲۰۲۲ - دسمبر ۲۰۲۲ | Lahore, Pakistan


- Generated new business leads and followed up on existing customer relationships.
Conducted product demonstrations, presentations, and negotiations.

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Sales Representative
Hadaya Umrah Service
جنوری ۲۰۲۲ - نومبر ۲۰۲۲ | Lahore, Pakistan

Enter Description

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Complain Cell Senior Officer
Hadaya Umrah Service
جنوری ۲۰۲۱ - دسمبر ۲۰۲۱ | Lahore, Pakistan


Managed and resolved complex customer complaints via phone
Collaborated with internal teams to resolve issues and improve processes

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Senior Complain Officer
Hadaya Umrah Service
جنوری ۲۰۲۱ - جنوری ۲۰۲۱ | Lahore, Pakistan


Build strong relationship with customers, resulting in a 15 percent increase in sale revenue
Collaborated with the marketing team to launch new product, contributing 20 percent growth in sales

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Customer Care Representative
PTCL
جنوری ۲۰۲۰ - دسمبر ۲۰۲۰ | Lahore, Pakistan


Consistently achieve a 95 percent customer satisfaction rate.
Customer-centric professional with excellent communication skills and a passion for delivering top-notch service.

تعلیم

Global Institute, Lahore
بیچلرز, بیچلرز ان کامرس, BCOM‎
Commerce
CGPA 3.2/4
2016
Lahore Board
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, Intermediate‎
ڈویژن Third
2014
Lahore Board
میٹرک / او لیول, سائنس, Matriculation‎
درجہ C
2012
, Computer Basic‎
درجہ A
2011

پیشہ ورانہ مہارتیں

متوسط Acquisition Skills
ماہر Active Listening
ابتدائی Admin Task Planning
متوسط Administrative Management 
ماہر Appointment Scheduling
ابتدائی  Talent Acquisition
متوسط B2B Business Development
ابتدائی B2B Marketing
متوسط Binding Knowledge
متوسط Branch Administration Skills
ماہر Build Relationship
ماہر Business Development Strategies
ماہر Cash Collection
ماہر Cash Flow Management
ماہر Cash Handling
ماہر Cash Handling Skills
متوسط Chat Support
متوسط Chat Support Skills
ماہر Cleaning
ماہر Client Dealing
ماہر Client Relationship
ماہر Client Relationship Management
ماہر Computer Literacy
ماہر Computer Proficient
ابتدائی Configuration Switches
متوسط Conflict Management
ماہر Coordination Skills
ماہر Customer Analysis
ابتدائی Customer Care
ماہر Customer Care Representation
متوسط Customer Contact Skills
ماہر Customer Dealing
ماہر Customer Interaction Management
ماہر Customer Relationship Management
ابتدائی Customer Representative
ماہر Customer Satisfaction Management
ماہر Customer Service
متوسط Customer Service Skills
متوسط Customer Services Knowledge
ماہر Data Entry
متوسط Email List Management
متوسط Email Writing
ابتدائی Employee Relations Management
ماہر Engaging Presentations
ابتدائی Feedback Assessment
متوسط Field Marketing
ماہر Field Sales
ماہر Field Service
متوسط Field Work
متوسط Fluent English

زبانیں

متوسط انگریزی

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