خلاصہ

Job Description:


1. Client Services



  • Provide excellent and speedy technical support to end users to facilitate normal course of work.

  • Diagnose and resolve software and hardware problems at client terminals.

  • Timely complete installations (Software & Hardware) and setting of systems to be deployed as client terminals.

  • Configure Wi-Fi router, Printers and User Systems etc...

  • Respond to users queries and ensure timely resolution of any other problem related to computer systems and networks.

  • Responsible for CPU air blower on bi-annual basis or as per schedule change.

  • Analyze equipment performance records in order to determine repair and replacement


2. Network Design and Development



  • Complete networking and cabling, punching, porting and patching within the targeted time.

  • Complete installation of client terminals and Servers within the targeted time.

  • Analyze premises, layouts and operations to be carried at facility to determined client terminal requirements.


3. Network Security



  • Responsible for update of virus definitions at Antivirus server and client system.

  • Scan client terminals for potential virus threats.

  • Perform routine/schedule network startup and shutdown.


4. Installations and Backups



  • Install of Operating system and system software in client terminal as per user requirement.

  • Responsible to take regular backups of critical data as per schedule or requirement.


5. Network Troubleshooting



  • Troubleshoot desktop, laptop and network problem in minimum possible time to minimize the down time.

  • Train users and members of network support team.


6. IT Documentation



  • Regularly maintain documentation of Demands/approvals, Invoices, payments, Billings, warranty cards, user information and IT Scrap.

  • Update the IT inventory lists and Maintain minimum inventory level.

  • Place proper tagging on all IT equipment.


پراجیکٹس

Beacon Lightening solutions

تجربہ

کمپنی کا لوگو
Network Support Officer
Qadri Group of Companies
مئی ۲۰۱۴ - موجودہ | Lahore, Pakistan

Network & Hardware support

کمپنی کا لوگو
I.T Assistant
Tanveer Group of Companies
دسمبر ۲۰۰۷ - مئی ۲۰۱۴ | Lahore, Pakistan

تعلیم

Alison Online Educational Resource
سرٹیفیکیشن, ‎
Computer Networking - Digital Network Security
مکمل
2022
Alison Online Educational Resource
سرٹیفیکیشن, ‎
Network Server Security - Protecting Server And Client Computers
مکمل
2021
corvit institute
سرٹیفیکیشن, CCNA‎
Cisco Certified Network Associate - CCNA
مکمل
2016
Vocational Training Institute
ڈپلوما, Computer Hardware Repair & Maintenance‎
Computer Networking, COMPUTER HARDWARE TROUBLESHOOTING, Computer Network Troubleshooting, Computer System And Software Installation
مکمل
2006

پیشہ ورانہ مہارتیں

متوسط A+
متوسط Access Networks
متوسط Active Directory
ابتدائی CCNA
ماہر CCTV Configuring
متوسط Cisco
متوسط Citrix Xen Server/Desktop
ماہر Computer Hardware Troubleshooting
ماہر Computer Network Operations
ماہر Computer Network Troubleshooting
ماہر Computer Systems Maintenance
ماہر DHCP
ماہر Equipment Management
متوسط Firewall
ماہر Hardware Installation
متوسط IT Infrastructure Management
ماہر IT Support
ماہر LAN
متوسط MCSE
متوسط Microsoft Excel
متوسط Microsoft Exchange Server
ماہر Microsoft server 2012
ماہر MS SQL Server DB backup & restore
ماہر Ncomputing Thin client
ماہر Network Implementation
ابتدائی Network Infrastructure Command
متوسط Network Monitoring Tools
ابتدائی Network Security Implementation
ماہر Network Support
ماہر Network Troubleshooting
متوسط Network Virtualization
متوسط Networking
متوسط Networking Protocol
ماہر NVR/DVR network Configurations
ماہر Onsite Troubleshooting
متوسط Router Configuration
متوسط Routing
متوسط Security Principles
ماہر Server Installation
متوسط Server Management
ماہر Software Installations
ماہر Symantec Endpoint Protection Manager
ماہر System Administration
ماہر System Configuration
ماہر Tbricklaying
متوسط VMware Workstation
متوسط WAN
متوسط Windows Server 2016-19
ماہر wired and wireless networking
متوسط Wireless Networking

زبانیں

ماہر اردو
متوسط انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں

Nazeer آپکے جاننے والے

Muhammad Naeem
Tritex Mills Ltd.
JAWAD KHAN
Bahria Town School