 Install and configure computer hardware operating systems and applications.  Server Installation and Management, File Server, Storage Server.  Manage Active Directory, User Creation and Group Polices.  Managing and keeping Update Student Information System (SIS).  Accurately inputting data into various databases, spreadsheets, and systems.  Updating and maintaining databases with new information as required.  Ensuring data integrity and confidentiality at all times.  Monitor and maintain computer systems and Intera-network.  Talk to clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.  Troubleshoot system and network problems, diagnosing and solving hardware or software faults.  Provide support, including procedural documentation and relevant reports.  Support the roll-out of new applications.  Assisting with administrative tasks such as filing, photocopying, and scanning documents. 

Installing and configuring computer hardware, software, systems, printers and scanners.
Taking Head Office and all branches’ users data backup on storage server.
IT Officer is mainly responsible for the smooth running of computer systems and ensuring the Alfalah Insurance users get maximum benefit from them.
IT process application and IT file record, Maintain updated file.

• Manage the intranet and internet services for 700 internal users.
• Manage computer software, hardware installation and management.
• Manage the MDemon and office 365.
• Look after and maintain UPS system for smooth and error free working environment.
• Look after maintenance of all computers, printers, network devices and all servers.
• Provide technical support on daily basis complaints of GDC
• Manage and update all website related issues, client related software, updates and renewals.
• Maintain DC, ADC, File Server, Backup Server, ISA/TMG Server and Antivirus Server in Windows Server 2003/2008/2012 Environment.
• Providing users access to the required shared data/applications/network & Internet services and record keeping.
ISMS Responsibilities
• Perform job roles in compliance with IS Policies and Procedures and Acceptable usage of asset and services guidelines
• Regulatory, contractual and IS Policies’ violations are reported immediately to supervisors or appropriate authorities for rectification and disciplinary actions
• Support in performance of Risk Assessment
• New and existing information in soft form or hard form is classified, labeled, controlled and secured as described in the appropriate IS procedures