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تجربہ

کمپنی کا لوگو
Sr. Administrator
The University of Lahore
فروری ۲۰۲۲ - موجودہ | Lahore, Pakistan

Lead the administrative functions of the Horticulture and Landscaping Management
Cell.
- Oversee all horticulture operations within the university.
- Conducted environmental impact assessments and risk analyses.
- Monitored and reported environmental performance metrics.
- Ensured compliance with regulatory requirements and legislation.
- Led internal audits and corrective action processes.
- Managed gardens, greenhouses, and landscaping operations.
- Supervised horticulture staff and trained new team members.
- Implemented sustainable gardening practices and maintained high-quality
standards.
- Ensured compliance with safety protocols and regulations.
- Monitored and reported environmental performance metrics.
- Ensured compliance with regulatory requirements and legislation.
- Led internal audits and corrective action processes.
- Manage supply inventory and ensure the smooth operation of office equipment.
- Develop and maintain databases to streamline operations.

کمپنی کا لوگو
Procurement Officer
The University of Lahore
جون ۲۰۲۱ - جولائی ۲۰۲۲ | Lahore, Pakistan

Officer Procurement (SAP MM)
 The University of Lahore, Central Purchase Division                                                                        Lahore, Pakistan

Prioritize workload and consistently meet deadlines.
Good computer literacy, excel skills and ERP systems experience
Understanding of purchasing processes from start to completion
Understanding of inventory management concepts and procedures
Contribute to and implement Eastern well’s strategic procurement plan
Monitor and regulate the process of Material Requisition’s
Experience within the same or similar position.
Develop and maintain strong working relationships. Liaise and communicate effectively with customers, vendors and internal Bright star staff
Good communication skills and the ability to work in a fast-paced team environment
Have solid experience using Word, Excel (using V look ups, filtering, extracting data for reporting) and an ERP system like Pronto or SAP or something similar
Have solid experience using Word, Excel  and ERP system SAP or similar
Experience in a purchasing role with a solid understanding of supply chain requirements
Proven industry experience in purchasing, data management or SAP MM implementation projects and an understanding of Source to Pay process

کمپنی کا لوگو
Administration
The University of Lahore
اگست ۲۰۱۷ - جون ۲۰۲۱ | Lahore, Pakistan


Managing file system.
Handling incoming calls and other communications.
Recording information as needed.
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents and word processing.
Helping organize and maintain office common areas.
Performing general office clerk duties and errands.
Organizing travel by booking accommodations and reservations needs as required.
Coordinating events as necessary.
Maintaining supply inventory.
Maintaining office equipment as needed.
Aiding with client reception as needed.
Experience as a virtual assistant.
Creating, maintaining, and entering information into databases.

کمپنی کا لوگو
Technical Support Executive
Pakistan Telecommunication Company Limited (PTCL)
جنوری ۲۰۱۷ - اگست ۲۰۱۷ | Lahore, Pakistan


Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.

کمپنی کا لوگو
Jr.Clerk
The University of the Punjab
دسمبر ۲۰۱۵ - دسمبر ۲۰۱٦ | Lahore, Pakistan


Answer phones and greet clients warmly.
Assist in filing duties.
Perform basic bookkeeping duties.
Compile financial records.
Perform stenography and dictation.
Reroute calls to appropriate people.
Answer inquiries about company.
Help organize office activities.
Insert bills in envelopes and mail.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
Retrieve files for personnel.
Take and deliver messages.
Sort and distribute incoming mail.
Fix malfunctioning office equipment.
Count or measure mail.
Handle travel arrangements and expense reports for staff.
Schedule meetings and conference rooms.
Post work schedules.
Perform data entry.
Prepare payroll checks.

Restock supply closet with printing paper, ink, pens, paper clips, staplers, files and folders, and correction fluid

کمپنی کا لوگو
CRO
Black arrow communications/mezzi marketing
جنوری ۲۰۱۳ - جولائی ۲۰۱۵ | Lahore, Pakistan


Answer incoming calls and respond to customer’s emails
Management and resolve customer complaints
Sell products and place customer orders in the computer system
Identify and escalate issues to supervisors
Provide product and service information to customers
Research required information using available resources
Research, identify, and resolve customer complaints using applicable software
Process orders, forms, and application
Route calls to appropriate resources
Document all call information according to standard operating procedures
Recognize, document, and alert the management team of trends in customer calls
Follow up customer calls where necessary
Upsell products and services
Complete call logs and reports
Other duties as assigned

کمپنی کا لوگو
Customer Service Representative
Ibrama communications
جنوری ۲۰۱۳ - دسمبر ۲۰۱۴ | Lahore, Pakistan


تعلیم

University of the Punjab
بیچلرز, بیچلرز ان سائنس, ‎
2015
Lahore Board
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, Intermediate‎
درجہ B
2013
Lahore Board
میٹرک / او لیول, سائنس, Matriculation‎
درجہ B
2011

پیشہ ورانہ مہارتیں

ماہر 5 Years Experience
ماہر call center
ماہر Customer Service Excellence standard
ماہر Motivation
ماہر MS Desktop Customer service
ماہر Multitasking Skills
ماہر speak and understand in English
ماہر US Accent
ماہر Written Correspondence
متوسط Ability to Multitask
ماہر ability to type
متوسط Account Receivable Command
ماہر Accounts Management Skllis
متوسط Admin Assistance
متوسط Administrative Management 
ماہر ADT HOME Security Services
ماہر Aftersales Skills
متوسط Aligner Care
ماہر Amazon Operations Management
متوسط American
متوسط American Incessant
متوسط Analytical Skills
ابتدائی Article Marketing
ماہر Attention to Detail and Organization
ماہر Attention To Details
متوسط Basic Comouter
متوسط Benefits Negotiation
متوسط BPO Supervision Skills
متوسط Branch Support.
متوسط British Accecnt
متوسط British Accent
ابتدائی Budgeting
ابتدائی Buisness Developmemt Process
متوسط Business Development
متوسط Business Development Process 1
متوسط Business Development Strategies
ابتدائی Business Writing
متوسط C Level Communication Skills
متوسط Call Center Development
متوسط Call Control
متوسط Call Logging
متوسط Chat Support Skills
ماہر Cirrculum Assessment
ماہر Clear and Effective Communication
متوسط Client Deaing
متوسط Client Service Oriented
متوسط Cofee Making
متوسط Collaborative Environment
متوسط Communication Skills
متوسط Composition Knowledge

زبانیں

متوسط انگریزی

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