With a Bachelors degree in Software Engineering, and 3Years hands-on experience using .Net languages to create and implement software applications,My last position is with INSITE MY SYSTEMS SDN BHD as an Analyst Programmer based in Kuala Lumpur ,Malaysia.where having 1 year of experience since OCT-2017 to OCT-2018. I am confident I will be an asset to your organization.
• As an Analyst Programmer Working on Banking and Financial web solutions.
• working on development technology/ programming language(C#, VB.Net, ASP.Net, VB, ASP Classic,.Net MVC (Basic) ,Windows services & Webservices-Programming, Rest API, Crystal reporting, JavaScript, JQuery, ADO.NET, Entity Framework.
• Working on Workfusion RPA Express tool to make object-based automated task and run robotically.
• Database Programming with MSSQL Server 2005/2008/2014.
• Strong Working knowledge with Windows server Deployments.
• Technically involved in throughout the design, development, UAT and release phases of software development.
• Follow Agile methodology and best software practices.
• Provide Technical Support in Malaysia as well internationally to Configure, trouble shoot and resolve complex issues for the customers.
• Support and maintained the SLA /Services, liaising with team member or support individually to
resolve any critical issues that have been reported.
• Standby / On Call during off office hours to assist to resolve any critical issue that reported.
Work on Following Technologies & Projects:
• PROJECT: Inward Clearing System (ICS)
ICS was developed to take full advantage of the Cheque Truncation capabilities. Formerly known as ICCS or Intelligent Cheque Clearing System.
• PROJECT: Outward Clearing System (OCS) )
OCS (Outward Clearing System) covers the Outward Clearing and Inward Return legs of the Cheque Clearing Process. OCS allows for processing, managing, and administering outward and inward returned Cheques. It is designed in compliance to BNM’s Cheque Truncation standards and will support newer document processors such as Cheque scanners and Cheque deposit machines (CQM).
• PROJECT: Signature Database System (SDS) )
Signature Database System) repository of CASA signatures and conditions and provides a central solution to scan new signatures and signing conditions.
Working with teammates in the migration of older applications (.Net) to current Microsoft technologies or Developing, refining, and tuning integrations between applications.
• Migrated CRM/CMS application with updated framework and Functional wise which integrate with both SQL and Oracle Environment. Which assure that every issue voiced by a customer is tracked to closure and is turned from an issue into a satisfaction thus providing effective customer retention
• Developed CDR (Call Data Record) Parser and Web Application .Net C#
Which keep and maintain more than 10,000 daily calls and generate reports according to organization requirement.
• Updated HRM AND add Employee Leave Application module ASP.Net C#
• Updated Flight SMS Notification System Application .Net C#
• Experience in SharePoint Development.
• Crystal Reporting with Asp.net VS2015
• Web Programming with Html 5/CSS/JavaScript/JQuery/Ajax/JSON
• Database Programming with SQL Server 2005/2008 and Oracle 11G/Oracle Developer: views, sequence, store procedure, SQL functions, Triggers etc
Other than Projects:
• Also Perform System administrator responsibilities in PIA Contact Center.
• Monitoring production systems performance & activity.
• Install, administer and maintain existing & new configurations
• Standby / On Call during off office hours to assist to resolve any critical issue that arises.
• Provide support / always be on standby.
• Working experience with Windows Server.
• Experience in Web stack technologies Apache, MySQL, Tomcat, IIS and MS SQL.
• Responsible for release deployments.
• Dealing with Avaya Administrator/Genesys and other call center monitoring/Operating Tools.