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خلاصہ
Seeking a position as a IT Support Engineer in an organization, where there is an opportunity to exhibit strengths and enhance skills while striving for the growth and development of organization.
تجربہ
IT OFFICER
• Analysis of issues and propose Solutions In case of issue/bugs perform coordinate with senior authority and rectify the issues and document the issue.
• Prepare training manual and provide the training for those issues which appear with high frequency.
• Daily/weekly/monthly basis monitoring of the servers It is my responsibility to update all the branches of Karachi.
• Perform UAT when any reported issues fixed Managing defects and verifying fixes
• Supporting users and network administrators over the telephone and by email.
• Configuration and testing of any new hardware and software.
Asst.Network Administrator
Troubleshooting and maintenance of network and workstations.
Providing Network connectivity support.
Providing Help
Incidents and Problems
Assisting the network manager with support requests. Ensure computer hardware is safe & Desk IT support for End users.
