A highly experienced and competent IT support professional with ten years experience in a variety of office and field based environments. A level head and rational approach to problem solving leads to reliability and fast solutions to IT technical issues. An excellent communicator with the ability to explain procedures in a practical and user friendly way means that many IT problems can be solved via the telephone. Comfortable working as part of a team or independently with a focus on delivering quality IT support on a continuous basis.
Configuring and troubleshooting multiple platforms such as MS Windows (All versions) & MS Office (All versions).Fixing troubleshooting & manage third party ERP software applications i.e. Cane Procurement System (CPS), Electronic Loading Point (ELP), Electronic Survey (E-Survey) etc.Administrating and designing network (LAN, WLAN, WAN) / Internet, voice & video networks.Develop the network strategy, capacity planning, and selection of networking hardware.Investigate, diagnose and resolve network problems.Analyze and repairing of faults on Systems (Server Machines, Desktops, and Laptops), Printers (Dot matrix, Laser) and peripheral equipments (VGA, Sound Blaster, Modem, Scanner, UPS etc.Compose multiple document, four color designing and printing work if necessary.Self-starter, able to work with limited supervision, with excellent time management, prioritization and multitasking.Troubleshooting a CCTV system.Windows server 2012r2 AD mange and troubleshooting.
Configuring and troubleshooting multiple platforms such as MS Windows (All versions) & MS Office (All versions).Fixing troubleshooting & manage third party ERP software applications i.e. Cane Procurement System (CPS), Electronic Loading Point (ELP), Electronic Survey (E-Survey) etc.Administrating and designing network (LAN, WLAN, WAN) / Internet, voice & video networks.Develop the network strategy, capacity planning, and selection of networking hardware.Investigate, diagnose and resolve network problems.Analyze and repairing of faults on Systems (Server Machines, Desktops, and Laptops), Printers (Dot matrix, Laser) and peripheral equipments (VGA, Sound Blaster, Modem, Scanner, UPS etc.Compose multiple document, four color designing and printing work if necessary.Self-starter, able to work with limited supervision, with excellent time management, prioritization and multitasking.Troubleshooting a CCTV system.Windows server 2012r2 AD mange and troubleshooting.
NEW setup sever DEll R2 and nas storage device installation wifi management system CCtv camera system .establish Network LAN and Wan
Configuring & Troubleshooting various Microsoft Platforms such aswindows server 2012 r2 Windows-Seven, Windows XPs & Ms. Office (All Versions).
? Analyze and repairing of faults on Systems (Server Machine r2&nas, Desktop, Laptop), Printers (Dot matrix, Laser) and Peripheral Equipments (VGA, Sound Blaster, Modem, Scanner, UPS etc?).
? Analyzing & Developing key components using methodologies prescribed techniques.
? Technical knowledge of current Network Hardware, Protocols, Standards and Network security.
? Knowledge of Switches, Routers, CPE, U-Bridge etc?.
? Administrating & Designing Network (LAN, WLAN, WAN) / Internet, voice & video networks.
? Ability Develop the Network Strategy, Capacity Planning, and Selection of Network Hardware.
? Investigate, diagnose & resolve network problems.
? Self-starter, able to work with limited supervision, with excellent time Management, Prioritization and Multitasking.
? Able to learn, troubleshoot & manage quickly third party software applications (i.e. Cane Purchasing System (CPS), Electronic Loading Point (ELP), Electronic Survey (E-Survey) etc?) for different departments.
? Accept Challenges and initiate new tasks.
? Communication & negotiation with users & staff of Organization.
? Configuring & Troubleshooting various Microsoft Platforms such as Windows-Seven, Windows XPs & Ms. Office (All Versions).
? Analyze and repairing of faults on Systems (Server Machine, Desktop, Laptop), Printers (Dot matrix, Laser) and Peripheral Equipments (VGA, Sound Blaster, Modem, Scanner, UPS etc?).
? Analyzing & Developing key components using methodologies prescribed techniques.
? Technical knowledge of current Network Hardware, Protocols, Standards and Network security.
? Knowledge of Switches, Routers, CPE, U-Bridge etc?.
? Administrating & Designing Network (LAN, WLAN, WAN) / Internet, voice & video networks.
? Ability Develop the Network Strategy, Capacity Planning, and Selection of Network Hardware.
? Investigate, diagnose & resolve network problems.
? Self-starter, able to work with limited supervision, with excellent time Management, Prioritization and Multitasking.
? Able to learn, troubleshoot & manage quickly third party software applications (i.e. Cane Purchasing System (CPS), Electronic Loading Point (ELP), Electronic Survey (E-Survey) etc?) for different departments.
? Accept Challenges and initiate new tasks.
? Communication & negotiation with users & staff of Organization.