خلاصہ

A highly experienced and competent IT support professional with ten years experience in a variety of office and field based environments. A level head and rational approach to problem solving leads to reliability and fast solutions to IT technical issues. An excellent communicator with the ability to explain procedures in a practical and user friendly way means that many IT problems can be solved via the telephone. Comfortable working as part of a team or independently with a focus on delivering quality IT support on a continuous basis.

تجربہ

کمپنی کا لوگو
Manager I.T
Omni Group Of Companies
اکتوبر ۲۰۱۹ - دسمبر ۲۰۲۱ | Karachi, Pakistan

Configuring and troubleshooting multiple platforms such as MS Windows (All versions) & MS Office (All versions).Fixing troubleshooting & manage third party ERP software applications i.e. Cane Procurement System (CPS), Electronic Loading Point (ELP), Electronic Survey (E-Survey) etc.Administrating and designing network (LAN, WLAN, WAN) / Internet, voice & video networks.Develop the network strategy, capacity planning, and selection of networking hardware.Investigate, diagnose and resolve network problems.Analyze and repairing of faults on Systems (Server Machines, Desktops, and Laptops), Printers (Dot matrix, Laser) and peripheral equipments (VGA, Sound Blaster, Modem, Scanner, UPS etc.Compose multiple document, four color designing and printing work if necessary.Self-starter, able to work with limited supervision, with excellent time management, prioritization and multitasking.Troubleshooting a CCTV system.Windows server 2012r2 AD mange and troubleshooting.

کمپنی کا لوگو
Manager I.T
Omni Group Of Companies
اکتوبر ۲۰۱۹ - دسمبر ۲۰۲۱ | Karachi, Pakistan

Configuring and troubleshooting multiple platforms such as MS Windows (All versions) & MS Office (All versions).Fixing troubleshooting & manage third party ERP software applications i.e. Cane Procurement System (CPS), Electronic Loading Point (ELP), Electronic Survey (E-Survey) etc.Administrating and designing network (LAN, WLAN, WAN) / Internet, voice & video networks.Develop the network strategy, capacity planning, and selection of networking hardware.Investigate, diagnose and resolve network problems.Analyze and repairing of faults on Systems (Server Machines, Desktops, and Laptops), Printers (Dot matrix, Laser) and peripheral equipments (VGA, Sound Blaster, Modem, Scanner, UPS etc.Compose multiple document, four color designing and printing work if necessary.Self-starter, able to work with limited supervision, with excellent time management, prioritization and multitasking.Troubleshooting a CCTV system.Windows server 2012r2 AD mange and troubleshooting.

کمپنی کا لوگو
IT INCHARGE
GARRISON PUBLIC LIBARAY MULTAN CANTT
نومبر ۲۰۱۷ - ستمبر ۲۰۱۹ | Multan, Pakistan

NEW setup sever DEll R2 and nas storage device installation wifi management system CCtv camera system .establish Network LAN and Wan
Configuring & Troubleshooting various Microsoft Platforms such aswindows server 2012 r2 Windows-Seven, Windows XPs & Ms. Office (All Versions).
? Analyze and repairing of faults on Systems (Server Machine r2&nas, Desktop, Laptop), Printers (Dot matrix, Laser) and Peripheral Equipments (VGA, Sound Blaster, Modem, Scanner, UPS etc?).
? Analyzing & Developing key components using methodologies prescribed techniques.
? Technical knowledge of current Network Hardware, Protocols, Standards and Network security.
? Knowledge of Switches, Routers, CPE, U-Bridge etc?.
? Administrating & Designing Network (LAN, WLAN, WAN) / Internet, voice & video networks.
? Ability Develop the Network Strategy, Capacity Planning, and Selection of Network Hardware.
? Investigate, diagnose & resolve network problems.
? Self-starter, able to work with limited supervision, with excellent time Management, Prioritization and Multitasking.
? Able to learn, troubleshoot & manage quickly third party software applications (i.e. Cane Purchasing System (CPS), Electronic Loading Point (ELP), Electronic Survey (E-Survey) etc?) for different departments.
? Accept Challenges and initiate new tasks.
? Communication & negotiation with users & staff of Organization.

کمپنی کا لوگو
System Support Officer
KHOSKI SUGAR MILLS (PVT) LTD.
دسمبر ۲۰۱۲ - اپریل ۲۰۱۷ | Khoski, Pakistan

? Configuring & Troubleshooting various Microsoft Platforms such as Windows-Seven, Windows XPs & Ms. Office (All Versions).
? Analyze and repairing of faults on Systems (Server Machine, Desktop, Laptop), Printers (Dot matrix, Laser) and Peripheral Equipments (VGA, Sound Blaster, Modem, Scanner, UPS etc?).
? Analyzing & Developing key components using methodologies prescribed techniques.
? Technical knowledge of current Network Hardware, Protocols, Standards and Network security.
? Knowledge of Switches, Routers, CPE, U-Bridge etc?.
? Administrating & Designing Network (LAN, WLAN, WAN) / Internet, voice & video networks.
? Ability Develop the Network Strategy, Capacity Planning, and Selection of Network Hardware.
? Investigate, diagnose & resolve network problems.
? Self-starter, able to work with limited supervision, with excellent time Management, Prioritization and Multitasking.
? Able to learn, troubleshoot & manage quickly third party software applications (i.e. Cane Purchasing System (CPS), Electronic Loading Point (ELP), Electronic Survey (E-Survey) etc?) for different departments.
? Accept Challenges and initiate new tasks.
? Communication & negotiation with users & staff of Organization.

کمپنی کا لوگو
Associate producer
GEO NEWS NETWORK
فروری ۲۰۰۹ - اگست ۲۰۱۱ | Karachi, Pakistan

کمپنی کا لوگو
franches coodinater
(DWP) Warid Telecom (Pvt.) Ltd Pakistan.
فروری ۲۰۰۸ - فروری ۲۰۰۹ | Karachi, Pakistan

کمپنی کا لوگو
customer relation officer
Telenor Pakistan
اپریل ۲۰۰۷ - اکتوبر ۲۰۰۷ | Layyah, Pakistan

تعلیم

Netsol Technology Institute
مختصر کورس, Autocad‎
AutoCAD
مکمل
2014
University of Karachi
ماسٹرز, , MS MASS COMMUNICATION‎
Electronic Media
2013
National University of Modern Language (NUML)
مختصر کورس, English Language‎
English
مکمل
2013
BZUMultan.
بیچلرز, بیچلرز ان ٹیکنالوجی, BS IT‎
Computer Networks and Communication
CGPA 3.8/4
2012
Institute of Southern Punjab, Multan
ڈپلوما, Computer hardware and software‎
Computer
مکمل
2011
BISE
میٹرک / او لیول, سائنس, matric‎
BIO.CHM.PHY
درجہ B
2010
BISE
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, FA‎
Computer
2005

پیشہ ورانہ مہارتیں

ماہر Active Directory Experience
متوسط Answering Inquiries
ماہر Computer Hardware Assembly
متوسط Delievry Planning
متوسط Elp
متوسط English Communication
ماہر Fast Typing
ماہر Flexography Knowledge
ابتدائی Franchise Sales
ماہر Handling Assignments
ماہر Installation and Software Configuration Skills
ماہر IP CCTV Knowledge
ماہر IT Hardware Support
متوسط Media Foundation
ابتدائی MS Desktop Customer Service
متوسط Network Security Implementation
متوسط Networking Protocol
ماہر Nstall And Upgrade Computer Software
ماہر Printer Repring
متوسط Provide Documentation And Technical
ماہر Selling Capabilities
ماہر Troubleshooting Skills
ماہر Warranty Quality Assurance Process
متوسط استشارات إدارة المبيعات

زبانیں

ماہر سرائیکی
ماہر اردو
ابتدائی پشتو
متوسط سندھی
متوسط انگریزی
ماہر پنجابی

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