Currently working for Automated Clearing Operations with following responsibilities:

Managing coordination for Technical Support with branches of the company across all over Pakistan.
Ensure the installed equipment working properly with help of IT & Support Department at all sites.
Support the Operations with other Technical & Non – Technical responsibilities as and when required.
Assisting Senior Managers in providing digital data/records to Courts and Investigating Agencies as per requirement.
Resolve operational issues referred by Management.
Working with IT Support & Management Team to set budgets, monitor spending and other expenses for running projects i.e., NADRA, Election Commission of Pakistan and all BISEs of Punjab Province.
Collecting, sorting and organizing data and information using computers and filing systems.
Implementation of Technical & Non–Technical Safety & Security measures.
Review, improving & implement of the systems, procedures and policies

Worked for PBOR – LRMIS, BISP & U-bank Project for the following responsibilities:

Installation and configurations of PCs, Servers, Switches, Routers, Network Storage, CCTV, Projector and Databases as desired for Projects.
Provide Level 2 Support to the clients for fixing technical issues with documentation.
Installation and configuration of Domain Controllers, DHCP, DNS & IIS services for project purposes.
Manage group policies on Windows Active Directory for users.
Creation of user and password on Active Directory.
Management, Installation & Control of LAN & WAN infrastructure statistics by using network management & network monitoring tools.
Manage project\'s Databases on SQL Server by using specific queries.
Establishing and maintaining Client/Server LAN Environment as per project’s needs.
Installation & Configuration Virtual Tools for testing purposes.
Monitoring Project Database System performance and identifying problems that arise.
Import & Export databases, files, Images, and necessary reports as required by project team leads.
Installation, Configuration & Maintenance of Linux Based devices like Bookeye Scanners as per project direction.
Responding in a timely manner to user-reported errors.
Manual ticket creation on escalate issues of services and ensure proper recording and closure of all issues.
Maintaining and updating technical documents and procedures.
Provide technical services to Remotes Sites.
Protection of the Servers and Databases against threats or unauthorized access by using designated registered software.
Ensure and log that the Project Database is adequately backed up and able to be recovered in the event of memory loss.
Suggest changes and improvements for database maintenance or protection. Regular liaising with IT team, Project Managers and Database Programmers.
Establish a temporary studio for media reporting.

Worked on following responsibilities:

Respond to user requests as Level 1 Support via telephone, emails and remotely for the remote sites.
Talking to clients and computer users to determine the nature of any problems they encounter.
Monitor computers and network systems for malfunctions and errors.
Perform maintenance and updates on hardware and software systems as needed.
Setting up accounts for staff, ensuring that they know how to log in.
Installation of new hardware such as computers, servers, and other peripherals. Repairing equipment and replacing parts.
Responding to breakdowns & checking computer equipment for electrical safety.
Installing and updating software such as MS Office, antivirus, operating systems and other necessary applications as required for project purposes.
Manage and verify the raw data before uploading and importing it to the project databases.
Support in deployment of data encryption software for laptop users to ensure data security.
Managing stocks of IT equipment, power equipment, office furniture and other supplies.

Worked for following responsibilities:

Responsible to verify the data before importing it into the database.
Prepare appropriate reports for management.
Proper communication with clients.
Training of end users on new or existing features in Project.
Maintain and check set of requirements for data before uploading to database.