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خلاصہ
An energetic, driven and highly motivated professional who has a strong desire to succeed and who possesses the ability to build positive working relationship with customers. Saeed is someone not only with great experience but also professional gravitas who clearly understands the operational and development needs of business. Looking for a suitable role.
SKILLS
Teamwork, Interpersonal and leadership skills.
Strong analytical and customer services skills.
Proficient in MS Office suite
Excellent time management and communication skills.
Self-motivated and goal-oriented, desire to deliver results.
تجربہ
Relationship Manager - SME & Housing
Business planning & development
Assist Branch/Area Manager in preparing annual business plan for product/services.
Set realistic and achievable targets for sales staff and regularly review performance.
Ensure business growth in all products and services in line with branch business plan.
Identify potential areas for asset products/services and develop a diversified portfolio.
Develop a culture of cross-selling of products and services through regular training and capacity building of the team.
Portfolio verification and proactive collection perusal ensuring key portfolio quality indicators are within the assigned benchmarks.
Maximize revenue generation and profitability through sustainable business growth.
Manage customer relationships and meet internal service standards and ensure no service related complaints are received from customers.
Ensure branch merchandising and coordination with marketing.
Compliance & staff development
Enforce implementation of processes in sales, service, and delivery to customer in accordance with KMBL policies and SBP regulations.
Ensure effective and standardized internal control and reporting as per defined procedures.
Adhere compliance on KYC & AML during entire relationship of the customer with KMBL.
Supervise branch asset & HDF teams.
Develop teams' performance on KMBL products/processes and ensure refreshing their knowledge through time to time interventions.
Team Leader Trainer (SME)
Identify potential untapped areas, Businesses, alliances for asset business growth.
Guide team in achieving their benchmarks, Asset Business targets, and cross-selling.
Holds full responsibility for all marketing, sales, target achievement and communication matters with upper management.
Portfolio performance review and proactive collection perusal, ensuring key portfolio indicators like CCR, PAR and W/Off are within the assigned benchmarks.
Ensure compliance in sales, collection, and product/services delivery to the customers.
Target low risk rating in portfolio and field related operations.
Ensure effective & standardized internal control, and report as per KMBL policies.
Intimate HR department for training and development needs of team/individual.
Loan Officer (SME)
Cold-called customers to promote the Bank and its products, maximizing business opportunities and building relationships.Handling face-to-face enquiries from customer.Keeping in touch with customers through personal visits, telephone calls and emails.Creating cross sell and up sell opportunities.Information gathering/site visit.Thoroughly assess the financial soundness of the business and repayment capacity. Meet internal service standards and ensure no service related complaints from customer.
Internship
Record keeping, Document filing and valuation report.
Make all kind of payments like Suppliers, Advertisement, Services and Internal payments etc.
Provide documents to auditors during internal audit.
Maintain office stationary for departments.
keeping computer records up to date.Provided excellent customer service.
