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خلاصہ
I am working as ‘OSS Executive’ at PTCL. I have got System Support, Maintenance, trouble shooting and Network Engineer Abilities. Previously I have served at K.S.B Pumps Limited Company. In addition to this I have also got professional training of SIEMENS PLC, HMI and SCADA and Safety officer.
I have reasonable exposure in using appropriate soft wares, maintaining and managing records. Furthermore, I have also got good communication and team working skills .
Ahtisham Hameed
Electrical Engineer
PEC No: Elect/50385
پراجیکٹس
تجربہ
OSS Executive
• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Managing and resolving the break downs of underground (Fiber optic, Copper) and Arial Cables.
• Detailed inspection of sample DP and DC pairs (Insulation resistance and SNR) for high quality customer services.
• Created business opportunities within the deployed network and proposed M-SAG for high business areas.
• Dealing with corporate customers.
• Surveyed remote areas for new network deployments and created business opportunities.
• Prepared Yearly and quarterly progress reports and frequent coordination with the Manager.
Trainee Engineer
• Track computer system issues through to resolution, within agreed time
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• Supervising the rectification of daily based customer complaints, break downs of underground (Fiber optic, Copper) and Arial Cables.
• On-field retention activities and assigning CPEI/CSR monthly Business targets.
• Prepared Yearly and quarterly progress reports and frequent coordination with Manager.
• Worked in a team for the installation of M-SAG’s, inspecting sites and preparing Maintenance reports
• Proposed M-SAG for remote areas and L-14 diagrams for newly proposed network.
• Worked on GIS for mapping of all cabinets and distribution points.
• Detailed inspection of sample DP and DC pairs (Insulation resistance and SNR)
Trainee Engineer
• Trouble Shooting of SIEMENS PLC
• Maintenance of Electrical Distribution and utilization in Factory Production area and factory Residence area.
• Testing and commissioning of Electrical Panels.
• Maintenance and Installation of Electrical motors and Panels.
• Generating Monthly Maintenance Reports.
• Co-ordination with Maintenance Manager.
Trainee Engineer
