With multi-dimensional experience in Customer Service and Administration, I have so far
Pursued challenging positions. Self-motivated with a drive for excellence and quality, I thrive
On variety and have the ability to work under pressure. I am confident that with my
Experience and aspirations, I will be able to accept and conquer any challenge set forth.
• Content Management System
• Interpretation of Analytics
• Search Engine Optimization (SEO)
• Social Media
• Develop and execute successful SEO strategies.
• Manage the team of SEO Specialists.
• Conduct keyword research to guide content teams.
• Review technical SEO issues and recommend fixes.
• Optimize website content, landing pages, and paid search copy.
• Direct off-page optimization projects (e.g. link-building).
• Collect data and report on traffic, rankings and other SEO aspects.
• Work with social media teams to optimize campaigns.
• Keep abreast of SEO and integrated marketing trends
• Handling multiple brands under the observation of a team coordinator.
• Responsible for SEO activities like blog comments, Forum Posting, Web 2.0, Guest Posting,
Infographic and etc.
• Analyzing backlinks with advanced SEO tool like Ahrefs.
• Doing Content marketing on various sites, including, keyword research, link building, blog postings, and Meta optimization.
• Use Google Webmasters / Analytics to track the organic traffic, link analysis & other metrics of the website.
• Handling social media profiles for brands, making content to share on different platforms.
• Build strategies to drive online traffic to the website.
• Improving the usability, design, content, and conversion of the website
• Evaluating customer research, market conditions, and competitor data.
• Responsible for SEO activities including, keyword research, link building, blog postings, meta optimization.
• Also working on Social media management of assigned projects
• Managed a high-volume workload within a deadline-driven environment.
• deal directly with customers either by telephone, electronically or face to face
• respond promptly to customer inquiries
• Handle and resolve customer complaints
• process orders, forms, applications and requests
• maintain customer databases
• manage administration
• communicate and coordinate with internal departments
• Administration