خلاصہ

A thorough professional with progressive expertise in Telecommunication, mainly in customer services and Management roles over a span of 11 years. A vigorous team builder by nature who recruits, trains, mentors world class professional teams. I can work equally well as part of a team, or on my own initiative, I would be an asset to any company that was willing to employ me. I strive to exceed customer/ employer expectations by delivering Quality Service with cutting edge diverse solutions. I always maintain customer centricity in all initiatives and interactions, always putting the customer first.

I am accustomed to competitive, challenging environment where deadlines, priority settings and multiple tasking are essential components for success. I believe if given a chance, with my dedication, commitment and ambition, I would prove to be an asset for the organization. I would be honored if given an opportunity in your respectable organization which would further assist me in my career.

پراجیکٹس

Special Assignment Based Projects Education For Orphan & Needy children

تجربہ

کمپنی کا لوگو
Director Human Excellence Department
Ascension Capital Group -ENCORE' CAPITAL
ستمبر ۲۰۱۳ - موجودہ | Islamabad, Pakistan

کمپنی کا لوگو
Manager Human Resources/OD
eServmd/Curemd
دسمبر ۲۰۱۱ - اگست ۲۰۱۳ | Islamabad, Pakistan

کمپنی کا لوگو
Project Manager
UK VISA & IMMIGRATION
اکتوبر ۲۰۱۰ - دسمبر ۲۰۱۱ | Rawalpindi, Pakistan

کمپنی کا لوگو
Project Manager & Quality Control
Global Outsouricing Agency
مئی ۲۰۰۹ - ستمبر ۲۰۱۰ | Islamabad, Pakistan

کمپنی کا لوگو
Team Lead
(CMPAK) ZONG
جنوری ۲۰۰۹ - اپریل ۲۰۰۹ | Islamabad, Pakistan

کمپنی کا لوگو
Customer Services Rep./I.RU Back-end For GPRS
MOBILINK (PMCL) (We Speak the Language of Love)
دسمبر ۲۰۰٦ - دسمبر ۲۰۰۸ | Islamabad, Pakistan

کمپنی کا لوگو
Project Manager/Manager Operations
Data Hutt (UK) Orange Contact Center
مارچ ۲۰۰۴ - اکتوبر ۲۰۰٦ | Islamabad, Pakistan

کمپنی کا لوگو
Bankruptcy Specialist/Quality Analyst/count Executive
Touchstone Communications (US Based)
فروری ۲۰۰۲ - مارچ ۲۰۰۴ | Islamabad, Pakistan

تعلیم

University of the Punjab
ماسٹرز, , MA.ENGLISH LITERATURE‎
Poetry /prose/Drama
درجہ A
2007
University of the Punjab
ماسٹرز, , bachelors in arts‎
Journalism/Persian/
فی صد 50%
2005

پیشہ ورانہ مہارتیں

ماہر Accidental Insurance
ماہر Account Mapping
ماہر Ada
ماہر Adaptive Leadership
ماہر Adobe Dreamweaver
ماہر Adobe Flash
ماہر Algol
ماہر Altibase
ماہر Amin Management
ماہر APL
ماہر Assembly
ماہر ATS Knowledge
ماہر Audit Assignment Handling
ماہر Auto Body Parts Knowledge
ماہر Auto Loans
ماہر aviation quality management system
ماہر B2B Business Development
ماہر Backend Development
ماہر Bank Assurance
ماہر Barter
ماہر Branch Administration Skills
ماہر British Accents
ماہر C Shell
ماہر C#
ماہر C++
ماہر CFA Partial
ماہر Clain Management
ماہر Clarion
ماہر Client Acquisition Skills
ماہر Client Aquisition
ماہر Client Followup
ماہر Cluster Sales
ماہر CNC
ماہر Commercial Business Command
ماہر Commission Structures
ماہر Conservation Awareness
ماہر Consumer Electronics Knowledge
ماہر Content Partnership
ماہر Contract Renewal
ماہر Corporate IT
ماہر Corporate Marketing
ماہر Corporate - Procurement / Administration Departmen
ماہر Corporate Accounting
ماہر Corporate Finance Handling
متوسط Corporate HR Department
ماہر Corporate Tax Filings
ماہر CRM Analysis
ماہر Custom CRM
ماہر Customer Analysis
ماہر D

زبانیں

ابتدائی ہسپانوی
ماہر انگریزی

Osmaan آپکے جاننے والے

Mohammad Farooque
Al Hamd Technologies
Muhammad Aadil Khan
Flag Leader Manpower Pakistan
ali raza
Danas Pharmaceuticals (Pvt) Ltd.
Fiza Mirza
WASEELA-Micro-Finance Bank Ltd. (An Orascom Group Company)