Versatile and result driven senior management professional equipped with 21 years of progressive work experience gained in the UAE, Saudi Arabia and Pakistan. Proven expertise in Oil & Gas Operations (ARAMCO & KJOC), Logistic Services General Management, Services Management, Financial Management, Project Management, Procurement, Marketing and Customer Service as well as new business set up. Displayed effectiveness in using resources, reducing costs and improving work processes, meeting set purpose and business goals consistently. Recognized by superiors, peers, and subordinates as a manager who values diversity, inspiration, and challenges. A resilient and dedicated team leader with outstanding communication, negotiation, decision making, client convincing and supervision skills. Willing to embrace continuous evolution in the industry landscape to make a difference within and on behalf of any organization.
· Performing administrative and operational control over the company personnel and assets in the region.
· Ensure administrative and logistic support to all the business operations in the region.
· Management of all business operations.(on time movement of vehicles, visit of supervisor to cover shortfall, activities of CPC)
· Business development & seeking new business opportunities. ( Visit plan and implementation clients)
· Managing internal and external stakeholder relations and negotiating contracts.
· Monitoring and control.
· Quality assurance of operations/ services.
· Fleet management.
· Facilities management.
· Procurement, purchases (in case of urgent need and after approval from Head Office)
· Stores and inventory management.
· Ensure enforcement of company code of conduct, discipline, and punctuality and attendance management.
· Complaints management.
· Security and HSE management.
· Risk assessment and management including travel advisories.
· Accidents, incidents and occurrence management.
· Compliance management..
· Liaison and coordination with the local Law Enforcement Agencies, civil administration and other Government Regulatory bodies.
Looking after the Nestle, Coke, Pepsi etc. Net worth 100 Million Per Anum
Brought the Nestle & Coke with other domestic brands onboard
Managed the 50 sales persons team other than sales staff
Initiated & alligned the company with Lean Six Sigma for loss preventionÂ
Managing overseas export with Afghanistan Europe, Central Asia, America & Gulf regions
Looking after the company recovery plans
Laisoning with Government departments on all levels to keep the operations smooth
Attending & presnting company in domestic & international fairs.
• The 250 Million SAR worth transportation project
• Provided 136+ vehicles.
• Taxi and limousine services within the camp and all over the ARAMCO vicinities.
• Close coordination with ARAMCO Transportation Department for all kind of service executions.
• Also established the work-line with the different ARAMCO departments for enhancing the business.
• Also taking care of Gas Well Completion Business.
• Taking care of all violations, safety issues with Safety department of ARAMCO & Our Safety Specialist.
• Executing successful transport & contract operations within the Kingdom & Kingdom of Bahrain.
• Close coordination with T&ESD for executing the operations smoothly.
• The 200 Million SAR worth transportation project
• Provided 400+ vehicles.
• Established the Workshop.
• Established the Operations for Taxi services, School bus service, Kuwait bus service, Inter Saudi bus service, ISD.
• Also established the work-line with the KJO and Contractors.
• Established all communications with CBD & CTD
• Looking after the customer services & workshop operations T&ESD ARAMCO.
• Taking care of the customer services and focusing the core segment of customer satisfaction.
• Established the work process for every work fragment under Ms Visio by using the lean six sigma.
• Established the workshop operations streamline with the company policies.
• Inserted the modern tools in eradication of lose making practices with Loss Prevention Unit of ARAMCO KJOC.
• Introduced under one roof operations with aligning the customer services and RIG operations.
• Established the effective command and control system for focusing on sales input and evolving the daily operations as well.
• Managing the daily Resource and Planning regarding the daily operations.
• Keeping the vehicles in good and healthy position
• Day to Day drivers matters solving
• Managing the operations for Emirates Airlines Limousine services
• Utilizing resources in justified manners
• Keeping relations with Road & Transport Authorities
• Worked with Shell Company providing the transport and also for their Iraq flights transportation
• Develop key performance indicators to measure the effectiveness of the transportation operations
• Forecasting and planning about the daily operations and substantial operations with sales as well
• Client Relationship Management services providing to client
• Keeping eye on every operational and sales activities
• Budgeting of my department
• Directly involved in organizing Management and fulfilling effective cost control strategies.
• Implemented proactive approach to operations and Logistics Management.
• Built successful working relationships with key vendors and major service providers for smooth operational activities. Also recovered outstanding payments from corporate clients.
• Successfully launched new and innovative transport service onboard.
• Frame successful strategies and vision for the company and oversee its implementation.
• Liaise with other departmental managers to understand all necessary aspects and needs of operational & logistics, to ensure they are fully told of operational objectives.
• Device and complete a strategic and effective logistics and operation execution plan in coordination with top management.
• Oversee the availability of all resources within the department to ensure smooth flow of operation.
• Streamline operations and direct the workforce ensuring the policies and directives are met.
• Direct the workforce and ensure that policies and directives are met correctly through providing effective training, workshop, seminars etc.
• Reach a high standard of effective and efficient customer service, preserving high-level of operational control. Conduct a review of operational efficiency and quality of service provided to customers.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and completed within the team.
• Responsible for managing operations of the Dubai Office in support of operations departments as well as liaising with Abu Dhabi office and other Regional offices.
• Preparing operations and logistics plans for new projects.
• Directly involved in organizing Management and fulfilling effective cost control strategies.
• Traveling across Middle East, UAE, Europe, and Far East to develop and meet top clients and accounts.
• Attending exhibitions and seminars often to promote and create goodwill for the company.
• Devising and fulfilling strategies with the operations budget