Providing Network, Software and Hardware deployment and helpdesk services to more than 250 nodes of following See TV HD business domains
Acquire and maintain knowledge of product offerings, support policies, and support delivery, in order to provide technically accurate solutions to users.
Maintain Integrity of Network and Maximize corporate network services uptime.
Design and deploy networking solutions
Networking issues (IP related issues, cabling issues, network card issues, Network Switches)
Managing/troubleshooting Users accounts, user-permissions and rights on corporate resources and Group policies
Providing workstation related service e.g. OS Installation (Windows, Mac, Linux), hardware integration, software applications to meet the need of various users.
Dealing with software/hardware support issues
Ensuring and scheduling essential updates fixes
Networked printing facilities and manage printing priorities preferences
• Acquire and maintain knowledge of product offerings, support policies, and support delivery, in order to provide technically accurate solutions to users.
• Maintain Integrity of Network and Maximize corporate network services uptime.
• Design and deploy networking solutions
• Networking issues (IP related issues, cabling issues, network card issues, Network Switches)
• Managing/troubleshooting Users accounts, user-permissions and rights on corporate resources and Group policies
• Providing workstation related service e.g. OS Installation (Windows, Mac, Linux), hardware integration, software applications to meet the need of various users.
• Dealing with software/hardware support issues
• Ensuring and scheduling essential updates & fixes
• Networked printing facilities and manage printing priorities & preferences