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خلاصہ
Organized, self-driven, innovative, observant, sharp, and resourceful is how I would define myself. I believe in working smart rather than working hard. To give light to my professional life I can say that I graduated in 2015, as an Electrical Power Engineer MUET Jamshoro. Currently I am working for a corporation as an outsourced resource; I handle a mid size business in the US. Before that I was under the service of a nonprofit organization: Indus Earth Trust as a Senior Renewable Engineer and overlooked 02 internationally funded renewable energy and sustainability projects. Before that I have worked as a Trainee Electrical Engineer at Oil and Gas Development Company Limited (OGDCL). OGDCL is the national oil & gas company of Pakistan and the flagship of the country’s E&P sector. Also I have interned for a vocational Institute in my village, that gave me the hands on experience of office, documentation and managerial work. And I started my work career as a Design Engineer for an American Based solar company. All this made my professional experience, a tad bit more eclectic.
Cheers
پراجیکٹس
تجربہ
Customer Service Specialist - Sales and Marketing
Monitor, maintain, and review Customer Queries and Mold Assessment Appointment Scheduling over calls, and also on the CRM.
Updating the records of daily activities on the relevant google sheets and on the CRM
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels i.e. email or call.
Acknowledging and resolving customer complaints.
Knowing our services inside and out so that we can answer questions.
Processing orders, forms, applications, and requests, if required.
Keeping records of customer interactions, transactions, payments, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Ensure customer satisfaction and provide professional customer support.
Cold Calling, if required.
Ensure timely Collection of payments from customers
Renewable Energy Engineer
USAID's Ambassador Fund Grant Program: Coordination/Management/Installation of solar mini grid(s) under project “Energy for Social Change”
Monitoring/Evaluation/Execution of all Projects on Solar/Wind, Project Site inspection, Designing/Design Analysis, Feasibility Analysis & Troubleshooting, Drafting PV and Electrical Layouts, Report Preparation, Survey Conduction & Supervision, Questionnaire Preparation and Assessment, travelling to project sites, and potential sites, Preparing/Supervising/Delivering Trainings to locals of project area.
Pakistan Poverty Alleviation Fund’s Nurturing Mentoring Evaluation and Research-II:
Same duties and responsibilities as mentioned above.
Trainee Engineer
• Hands on experience in working with GE Waukesha Enginators, and Perkins Diesel Engine.
• Hands on experience of modification and troubleshooting of switchgear and Motor Control Centre (MCC) works.
• Hands on experience in troubleshooting and analyzing complex electrical systems failure, including medium and low voltage switchgears, motor control centers, large motors, transformers, UPS, and DC charger systems.
• Analyzing system performance and finding solutions for saving power/energy.
• Ensure quality, cost-effective, and timely solutions to any upgrade.
• Technical Assistance to Maintenance team on machinery configuration and performance.
• Hands on experience of electrical installations in accordance to HSE rules and procedures, in accordance to project documentation and project schedule.
• Hands on experience in analyzing the conditions of material on arrival at site, such as for supply of loose parts, that may require conditioned warehousing.
• Helped in all aspects of maintenance work including monitoring schedules, planned maintenance, and downtime and shutdown maintenance.
• Hands on experience in managing shift handovers and prioritize the team’s workloads.
• Hands on experience in Preventive, Predictive and Corrective maintenance of above.
• Helped in planning regarding inventory and ATA of electrical equipment’s.
• Going through Electrical Drawings, in order to locate faults and to troubleshoot.
Intern
As an Intern, appointed by National Internship Program.
Design Engineer.
Designing Solar Systems (Photo Voltaic and Electrical Circuit Diagrams), using MS Visio as the basic design software.
Completing and submitting the required Electrical Paperwork + Following up with the relevant authorities.
