خلاصہ

Want to ascertain my career with a reputed organization where I can prove my skills and work diligently for the augmentation of the company.

پراجیکٹس

Financial Investment behavior of Customers

تجربہ

کمپنی کا لوگو
Assistant Accounts Manager
SKY marketing Pvt Ltd.
اپریل ۲۰۲۱ - موجودہ | Islamabad, Pakistan


Serving as the lead point of contact for all customer account management matters
Building and maintaining strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed

کمپنی کا لوگو
Customer Relationship Manager
Silk Bank Ltd.
اپریل ۲۰۱۸ - جنوری ۲۰۲۱ | Rawalpindi, Pakistan

Achieve branch overall profitability target. Deposit mobilization and portfolio management. Actively grow the Priority & Banking segment through New to Bank customer acquistion Implement and execute regular sales activities to generate business for the segment. Increase customer satisfaction and service quality as per established standards Lead generation through organised sales presentations to groups and organisations Solicit referrals from other parts of the group as well as business referrals to other business units. Maintain excellent customer experience and grow customer loyalty. Portfolio growth. Grow product holdings per customer. Grow the number of customers signed on to alternate channels. Resolve customer complaints within the expected time frame. NIL fraud. Dormant account reactivation. Improve the branch and segment ISMscores Consistently adhere to local regulatory standards. Monitoring AML and HVT. Supervising the sales staff how communicate with the clients and maintain portfolio growth.

کمپنی کا لوگو
CUSTOMER RELATIONSHIP OFFICER
Silk Bank Ltd.
نومبر ۲۰۱٦ - اپریل ۲۰۱۸ | Rawalpindi, Pakistan

Dealing with individual retail customers and advice them on various banking and financial products and services offered by the bank.
Handeling customers all bank realted quries...
Complaint management.
Service Quality management of the branch.
Providing the best solutions to customers on banking products.
Branch internal and external service measures management...

کمپنی کا لوگو
Sales Executive
Silk Bank
جون ۲۰۱٦ - نومبر ۲۰۱٦ | Islamabad, Pakistan

organising sales visits
demonstrating and presenting products
establishing new business
maintaining accurate records
attending trade exhibitions, conferences and meetings
reviewing sales performance
negotiating contracts and packages
aiming to achieve monthly or annual targets.

کمپنی کا لوگو
social media activist & publisher
Al Mubasir News Network
اکتوبر ۲۰۱۴ - دسمبر ۲۰۱۴ | Islamabad, Pakistan

Did 3 months Internship for the sake of my social media interest.

کمپنی کا لوگو
Research Assistant
Consumer Watch Pakistan
جون ۲۰۱۲ - جولائی ۲۰۱۲ | Islamabad, Pakistan

Assisted in Analysis of Data coding of data in SPSS and reporting to manager

تعلیم

Federal Urdu University of Arts, Sciences and Technology
ماسٹرز, , MBA/MS‎
Finance, Internet Applications
فی صد 79%
2015
University of the Punjab
بیچلرز, , B.Com‎
فی صد 65%
2011
Govt. Viqar Un Nissa College For Women, Rawalpindi
انٹرمیڈیٹ / اے لیول, , F.Sc Pre-Medical‎
فی صد 62%
2009
noor foundation public high school for girls Harley street
میٹرک / او لیول, , Matric in Science‎
فی صد 72%
2007

پیشہ ورانہ مہارتیں

متوسط Account Management Skills
متوسط Accounting
متوسط Accounting Applications Command
متوسط Accounts Administration
ماہر Accounts Administration
متوسط Accounts Finalization
متوسط Accounts Handling
متوسط Accounts Management
متوسط Accounts Receivable
متوسط Accounts Receivable Software Command
متوسط Accounts Software Command
ابتدائی Administration
متوسط Administration Knowledge
متوسط Advocate of Teamwork
ماہر Analytical Skills
متوسط Basic Concept Of Taxation
متوسط Bookkeeping
متوسط Branch Banking
متوسط Branch Support
متوسط Budgeting
ابتدائی CAF
متوسط Call Handling
متوسط Capacity Building
ابتدائی Capital Budgeting
متوسط Cash Flow Management
متوسط Cash Registration
متوسط Client Relationship
متوسط Communication Skills
متوسط Complete Understanding Of Supplu Chain Management
متوسط Compliance
متوسط Compliance Quality Control
متوسط Cooordination Skills
ابتدائی Coordination Skillss
متوسط Corporate Accounting
متوسط Corporate Tax Filings
ابتدائی Credit Management
متوسط Customer Service Skills
ماہر Data Entry
ماہر Data Management
متوسط Document Review
ابتدائی Drafting Skills
متوسط ERP Based Software
متوسط Excellent Analytical
متوسط Excellent Interpersonal Skills
ابتدائی Exposure to SAP
ابتدائی Finance
متوسط Finance Management
متوسط Finance Reporting
متوسط Financial Accounting
متوسط Financial Analysis

زبانیں

متوسط پشتو
ابتدائی عربی
ماہر اردو
متوسط انگریزی

سفارشات

جنرک پلیس ہولڈر کی تصویر
Muhammad Ul Ul Hassan
Assistant Manager Finance & Revenue Assurance, Transworld
میں آپکے ساتھ زیرِتعلیم Federal Urdu University of Arts, Sciences and Technology

One of the most hardworking and co-operative colleague during my tenure of studies at FUUAST. Surely he will be an asset for any organization and I wish her very best for his professional life as so she is serving in Silk Bank.

Arooj آپکے جاننے والے