·  Maintain CMMS Application on a Daily Basis.
·  Provides data by operating a computer.
·  Performs defined tasks per documented instructions/processes.
·  Prepares equipment for operations by accessing software in computer.
·  Makes appropriate changes to the documentation, as needed.
·  Monitors and manipulates daily system jobs.
·  Starts operations by entering commands.
·  Generates reports from batch jobs and distributes to end-users.
·  Maintains incident logs for all monitored systems.
·  Resolves user problems by answering questions and requests.
·  Troubleshoots malfunctions.
·  Continuously monitors and reacts to IT operations processing schedule.
·  Responds to incoming telephone calls, email, and voice mail inquiries from internal customers (within IT department) regarding computer-related problems.
·  Maintains supply inventory by checking stock to determine inventory level.
·  Maintains client confidence and protects operations by keeping information confidential.
·  Contributes to team effort by accomplishing related results as needed.
Fact-checking for accuracy and data visualization purposes

·         Maintained company social media platform (FB, Insta) and official website for Digital Marketing.
·         Maintains online relations with customers by organizing and developing specific customer-relations programs.
·         Design and implement social media strategy to align with business goals.
·         Maintains social media marketing staff by recruiting, selecting, training, and managing employees.
·         Generate, edit, publish, and share engaging content daily (e.g. original text, photos, videos, and news).
·         Collaborate with other teams, like marketing, sales, and customer service to ensure brand consistency.
·         Communicate with followers, respond to queries in a timely manner, and monitor customer reviews.

·         Supervise the day-to-day operations of the administrative department and staff members.
·         Maintain daily and monthly record of office expenses.
·         Developing, reviewing, and improving administrative systems, policies, and procedures.
·         Maintain the Gharana builder website on daily basis.
 
·         Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions

·         Assist to IT Manager and assist to Project Manager..
·         Supervise the Data Entry Team and Resolve their System Issues.
·         Updating paperwork, maintaining documents, and word processing
·         Greeting clients and visitors as needed.
·         Managing filing systems and recording information as needed

Supervise Customer Care Team.

·         Dealing with Customers & Achieve Targets.
·         Handling incoming calls and other communications.
·         Recording information as needed and greeting clients and visitors as needed