Dear Sir/Madam,
I’m submitting an application for a suitable position at your esteemed organization.Â
I've spent my working experience as a customer representative/relations Officer at Dubai Electricity and Water Authority (DEWA), Dubai. During that time, I've logged thousands of hours doing everything related to the customer representativeness, including using our online system to extort applications of customers’ into the organization database, printing and compiling applications for review, completing missing documentations and ensuring accurate filing and archiving and reviewing files of customers, ensuring that my personal target for the relevant stage has been met. Ensuring files are accounted and the reconciling invoices, developing and maintaining strong professional relationships with potential customers for DEWA, providing high quality customer service throughout the accounting cycle. This includes answering queries from prospective customers, supporting those who are in the process of applying and applicants of DEWA.
I was a team member of over 15 customer relation officers including the director of customer relations who work on a variety of different customer relations related projects.Â
What I liked most about my job was that it gave me the opportunity to learn and be creative, and it looks like that a position in your organization would do the same. I feel that I could be a valuable asset to your team as I am familiar with the many aspects of customer relations.Â
I appreciate the time taken to review my credentials and experience and eagerly looking forward for the Selection Process further and can be reached by email at shoaib_aurangzeb@hotmail.com or by phone at 00923049073154.
Thank you so much for your time.
Best,
Shoaib Aurangzeb