With six years of post-qualification experience as an accomplished Sr Officer Branch Operations in the banking sector in Pakistan, holding an MBA in Finance and a Bachelor of Commerce degree, I am now eager to channel my expertise into the dynamic financial & corporate environment of Pakistan. My goal is to contribute my extensive operational and administrative skills to a leading company, fostering efficiency, compliance, and client satisfaction, while embracing new challenges and opportunities for growth.
Core Responsibilities / Accomplishment:
Oversaw account opening process, ensuring compliance with regulations
Resolved complex account issues and discrepancies
Conducted KYC updates and periodic reviews
Managed dormancy removal, cheque books and ATM cards
Ensured timely and accurate salary posting for customers
Handled local and international remittances in line with regulatory guidelines
Resolved customer inquiries and issues promptly
Coordinated with other departments for customer requests
Collaborated with compliance team to uphold regulatory standards
Contributed to marketing efforts for bank products/services
Maintained detailed records for auditing purposes
Managed overall branch operations, ensuring compliance and efficiency
Collaborated with senior management for branch operations improvement
Maintained confidentiality of financial information
Core Responsibilities / Accomplishment:
Bookkeeping & Data entry
Managed financial records and transactions
Conducted account reconciliations
Handled invoicing and billing processes
Managed vendor payments and collections
Ensured accurate and timely financial data