Experienced banking professional with a demonstrated history of working in the microfinance banking industry. Skilled in Microsoft office, management, teamwork, Oracle Financials, and Microsoft Excel. Strong sales professional graduated from the University of Azad Jammu Kashmir.
Ensuring the accuracy and authenticity of customer information.A crucial part in mitigating risk by confirming the identity of clients and ensuring compliance with regulatory requirements.Customer business analysis Customer cash flow analysis Business verification on basis of applications Cross Verifications of the stakeholders of different products Analysis of customers by 5 C'sof credit (character,capital,capacity, collateral, and condition)
Recruit, hire, and train new managers in their direct areaOffer consultation and recommendations to branch managers on overcoming operations & business challengesMonitor sales and work toward meeting quarterly objectivesMinimize cost and staff by reviewing schedules and their monthly targets regarding sales & recoveriesVisit branches to evaluate operations, business & administrative matters of each branchEvaluate the branch staff performance in order to promote & demote the staffAny other task assigned by the management.
· Management of branch resources for the smooth business of organization including sales, operations & administrative staff
· Generate new customer leads through various channels
· Proactively identify sales prospects and conduct business development activities
· Follow up on new leads and referrals to generate business
· Achieving the monthly sales targets, Cross sell assets and fee products
· Ensure customer satisfaction through regular engagement
· Generate new customer leads through various channels
· Proactively identify sales prospects and conduct business development activities
· Follow up on new leads and referrals to generate business
· Achieving the monthly sales targets, Cross sell assets and fee products
· Follow the various internal guidelines and procedures of the bank
· Ensure customer satisfaction through regular engagement
· Resolve customer queries/issues and facilitate customer service
· Maintain periodic status reports, including daily activity report and calls/follow-ups made
· Ensure the implementation of organizational & product policies
· Customer business analysis
· Customer cash flow analysis
· Verifications of customers through 5 C’s of credit
· Early default identification
· Ensure customer satisfaction through regular engagement
General banking paractices
• Bank Reconcile
• Cheque Issuance
• Data Punching
• iScala Software
• Fixed Asset management
• MS Office