A Versatile Retail Professional with illustrious career in leadership roles predominantly in driving Modern Retailing Operations (Supermarket, Hypermarket as well as Cash Carry business) / FMCG sales with prestigious Retail Chains
Demonstrated managerial excellence in contributing strategic and operational drivers across all functional domains including - Merchandising, Procurement, Inventory Management, Vendor Relations, Floor Management, In-House Promotion, Event Management, Training Development etc. - to steer operations of multiple / multi-location stores assuming final accountability for top and bottom line performance
Proven capabilities in buying new properties and leading roll out of new retail projects to capitalize on available market potential
Impulsive relations builder with acknowledged skills in developing productive relations with high profile customers at decision-making levels in Modern Retail Store Operations, Logistics and Administration segments to ensure regular inflow of business
Extensive experience in managing different product categories such as Process Food, Grocery, Fresh, Household, Footwear etc. Highly networked professional with strengths to capitalize on the relations to build business
Consistent performer with strong record of winning several performance-based awards and appreciations during the service span
Competent team builder, trainer and motivator with fine-tuned analytical and troubleshooting skills. Superior verbal and written communication skills
Manage the overall Activities of FMCG Warehouse of Chase Up (Grocery / Electronics/ Crockery /Accessories Categories)
Distribution Planning, Respond rapidly to Stores for timely replenishment
Minimize the Variance of WH operation and Logistics Services
Consolidate Movement planning to Satellite Stores of Multan and Faisalabad
Motivate Team for High Quality and CIM
Suppliers Assessment
Coordination with buying and Suppliers for timely reverse logistics
Coordination with buying for spot stocking
• Played a pivotal role in managing activities like Sales and Operation Planning and Execution - FMCG & Ultra Fresh
• Held the credential of handling floor Merchandising and planograms designing, schedule promotion, and Event Management
• Facilitated analyzing of extrinsic & intrinsic data for Optimal level forecast, Presentation of supply side in S& OP and execution of forecasted number for time fence
• Provide leadership to the entire South regional sales teams and monitor / integrate their efforts to facilitate realization of individual & regional performance targets
• Explore fresh business opportunities across diverse market segments and generate customized sales thrust to capitalize on the available market potential
• Create and develop a strong network of channel partners in the entire region to ensure wide distribution and deeper market penetration
• Lead, train & monitor the performance of team members of the branch to ensure efficiency in sales operations and meeting of individual & group targets
• Render effective sales and promotional support to the channel partners to ensure realization of targeted business volumes
• Ensure optimal implementation of business plan by defining base stock, option plan for smooth operations, coordinating & making advance planning to attain shorter merchandise replenishment cycle
• Draw up sales & distribution plan for the region, launch promotional and publicity campaigns, define sales & revenue targets for the states and the teams, track competitors’ moves and realign strategies to capture a respectable market share in the midst of fiercely competitive business scenario
• Conduct performance review meetings periodically, analysis sales trends, identify causes for slow down and provide needed reinforcements to low performing areas to facilitate realization of overall regional targets
• Orchestrated activities like design, development of Operate Centralized ordering Department of South Region for future business plan of organization
• Facilitated S&OP planning of South Region by supporting Head of Store Operations (HOSO)
• Instrumental in handling Supplier Relationship Management for South Region of MCCP
• Held the credential of handling on going ordering of South region as per authorization limit & take approve from HOSO & MD for ordering
• Fostered activities like management of controls issuance of Purchase Orders - All Metro stores of South Region and corresponding with trade suppliers based on its use, management and distribution
• Acknowledged strengths in creating a strong network of channel partners to ensure wider distribution and deeper market penetration
• Implemented and monitored effective procurement schedules along with finalizing the specifications of the materials and establishing the quality & quantity limits for effective inventory control
• Provided effective and inspirational leadership to the team through regular training, motivation and performance appraisals in order to achieve set targets in sales volumes
• Accountable for performance and objectives of Store operations, Customer care, Marketing, Administration, Inventory control and Manpower management
• Prepared stock requisitions based on sales pattern and shifts in market demand and coordinated with purchase function to ensure scheduled delivery of stocks in the stores in required quantities / qualities. Monitored stock movements regularly and arranged timely replenishments to avoid stock-out situations
• Analyzed sales offtake across diverse categories of products, identified variances against the budgetary projections, implemented corrections and drew sales plans to ensure realization of company’s sales, revenue and profitability objectives
• Facilitated formulation of Shrinkage Report of all selling sections and submitted to Store General Manager & respected PGM
• Fostered Audits sales, bank remittances, stores fixed assets, Change Fund and the Petty Cash Fund
• Ensured systematic checkpoint for the merchandise at the Goods Receiving Department prior to delivery to the selling area
• Channeled audit on GR transactions prior to submission of all GR documents to Invoice Control and conduct of cyclic and annual stock takes. Ensured speedy reconciliation and rationalization of gathered data
• Responsible for developing and implementing purchase policies & process and managing all procurement activities according to the purchase orders of required materials & related services
• Headed sourcing activities and looked after budgeting, planning/ sourcing of material. Ensured optimum utilization of materials, inventory control & maximum cost saving
• Placed purchase orders to the suppliers after negotiating and supervised Specs, Quantity, Price, Delivery, Payments, etc; also placed order for fast moving spare parts
• Involved in Material master creation for new parts, undertook price amendments and maintained goods. Successfully implemented inventory control measures to reduce obsolete stock based on ABC analysis, tracked slow-moving items and facilitated value-engineering initiatives at the suppliers end to reduce cost of rejection of the material supplied
• Channeled issuing receipt note, prepared GRN, delivery challans, purchase order & purchase requisition while maintaining proper stores registers and records
• Designed/ implemented policies & strategies for greater operational effectiveness. Identified scope for process enhancements for improving services & facilities
• Involved in Project study, costing for jobs, project planning, prioritizing as well as direct interaction with vendors, engineering & planning team, comparison statement preparation & techno commercial negotiation with vendors