With years of Business, Sales and Customer Advisor Experience, currently I am working with Global Tech Solution Private Ltd. as a Business Development Executive and Senior Sales Executive, generating business revenue (B2C Direct Sales), generating inquiries, leads and process till maturity, closing sales, daily scheduling call backs, customer database (Salesforce) maintain, Identify and qualify potential prospects (for Internet, Cable TV, Home Phone Line, Mobile Phones And Home Security and Alarm System), direct dealing with Clients (with Sales Support team) and pursue customer till closing.
(Spectrum, a US based campaign for Internet, Cable TV, Voice, Mobile Phones and Home Security and Alarm System)
Pitch the potential prospects (Telephonic)
Educate potential customers about a product or service they are interested in Convince for our products, discuss the problem face by prospect previously if any and conveying the best possible solutions.
Ask questions to understand customer requirements and qualify customers
Make quotations against inquiries after identifying customer’s needs and requirements
Enter and update customer information in database (CRM)
Schedule appointments for future sales
Go extra mile to close sales
(US based campaign for Cable, Internet, Voice and Home Security Services.)
Responsible for providing the authentic information to customers who calls in
Offer different packages/bundles of the product according to the customer’s need
Generating sales and revenue over the phone for the organization
Ensuring the best customer service experience for the caller
Capturing the proper consent before selling any product
Administration work
Marketing and sales
Accounts maintenance
The work experience is related to my own business.
It was about selling HSD, Petrol, SKO to local agencies and petrol stations.